Senior Agile Business Analyst - Mortgages

West Midlands, England, United Kingdom

7/15/2025

About the team:

As a Senior Agile Business Analyst in the Lending domain within our Group Transformation function, you will join a growing supportive environment where your credit decisioning skills and mortgage expertise will be required and valued. The team is made up of product owners, agile business analysts, developers and testers, working together with stakeholders to transform ideas into tangible solutions.

This is a new role due to growing requirements and will report into the Product Owner.

This role can be based in either the Wolverhampton or Chatham office and has the benefit of operating within our hybrid-working policy and will require travel to our London office.

What you will be doing:

As a Senior Agile Business Analyst, you will play a pivotal role in collaborating with stakeholders to gather, challenge, and analyse requirements across our lending and credit decisioning platforms, with a particular focus on mortgage journeys. Your primary responsibility will be to translate these requirements into actionable user stories and acceptance criteria. You will serve as a vital link between development teams, engineers, and other domain services to ensure alignment with product owners' vision and goals.

Your responsibilities will include…

• Facilitating workshops with business, credit risk, and operational stakeholders to elicit and document business and functional requirements across the lending and mortgage lifecycle
• Refine user stories and break them down into smaller tasks, ensuring clarity and alignment with the overall vision for credit decisioning and mortgages in mind
• Support Lending Product Owners to shape and prioritise the backlog, ensuring features support automated decisioning, loan origination, mortgage onboarding, and customer affordability
• Actively participate in agile ceremonies and identify areas for improvement to contribute to continuous improvement of the end-to-end mortgage and loans journey
• Ensure end-to-end traceability against quality standards and regulatory requirements.

What's in it for you?

• Base salary up to £75,000
• Enhanced family-focused benefits
• Annual bonus opportunity up to 15%
• 28 days annual leave + bank holidays

Please use this link to see the fantastic benefits available at OSB: https://www.osb.co.uk/careers/overview

Do you have the skills?

We are looking for talented individuals who have the skills set out below:

• A strong track record of working as a Senior Business Analyst or Product Owner within an Agile delivery environment, ideally on large-scale change initiatives
• Deep experience and knowledge of mortgage and lending processes, including hands-on involvement in credit decisioning, affordability assessments, and risk-based lending criteria
• Excellent communication skills, with the ability to lead workshops, engage diverse stakeholders, and document as-is and to-be business processes and customer journeys
• Extensive practical knowledge of Agile change methodologies (e.g., Scrum, Kanban, SAFe), with the ability to work closely with cross-functional teams
• Experience working in a transformation programme within Financial Services

Next steps:
If this sounds like you, apply now! Still on the fence? Hear from our team or explore our process: OSB Careers

Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you!

Diversity & Inclusion
We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.

Desired Skills and Experience

Senor Agile business analyst, Senior BA, Agile, credit decisioning, mortgages, lending, credit risk, decisioning systems, product owner, affordability assessments, risk based lending