Company Description
Birmingham City Council, based in The Council House, Victoria Square, Birmingham, is the largest local authority in the UK, serving over a million citizens. The council's Corporate Plan 2022-2026 focuses on tackling inequalities and creating opportunities for citizens to live healthier and happier lives. Key strategic priorities include promoting inclusive economic growth, tackling poverty, increasing safety, improving health, and enhancing environmental sustainability. The council aims to be bold, ambitious, and confident in its aspirations and priorities.
Role Description
This is a full-time on-site role for a Senior Application Support Engineer located in West Midlands. The Senior Application Support Engineer will be responsible for providing high-level application support, troubleshooting technical issues, and performing thorough analysis to resolve application-related problems. Daily tasks include collaborating with IT teams, communicating with stakeholders, and ensuring the smooth functioning of various applications used within the council.
Qualifications
- Application Support and Technical Support skills
- Strong Analytical Skills and Troubleshooting abilities
- Excellent Communication skills, both written and verbal
- Relevant qualifications in Information Technology or related fields
- Experience in a similar role within the public sector is a plus
- Ability to work collaboratively in a team environment
