Senior Broker

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

The role

Supports their Team and works with specifically assigned clients, to place risks with insurers to deliver an excellent and comprehensive service in the administration of new business and renewals. Negotiates effective terms to ensure client needs are best met in relation to suitable pricing and cover. They are responsible for managing/supervising other members of the team.

What you’ll do

Planning/Reporting:

• Works with minimal guidance to organise own work activities to ensure that personal and Team objectives are achieved
• Participates in team meetings as required, reporting on business progress within their area of expertise
• Manages assigned projects and contributes to other projects as required
• Provides relevant management information to senior managers to assist with budgeting
• Provides input to team meetings to ensure appropriate information is considered, observations from the market are shared and client issues resolved
• Supports research activity to assist the development of new business

Technical:

• Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
• Plans the most appropriate solution for the client’s demands and needs
• Devises placing strategies
• Negotiates with underwriters on wording and contract amendments
• Reviews wordings and gathers appropriate market intelligence to ensure the company’s product offering is up to date and relevant to current/respective market conditions/requirements
• Develops strong relationships with markets
• Collates and communicates client requirements to ensure appropriate marketing of the risk
• Checks market presentations
• Liaises with clients and ensures client queries are resolved
• Responds to market and third party queries as appropriate
• Is aware of, and satisfies, territory, tax and legislation requirements
• Produces high quality and compliant market documentation ensuring appropriate authorisations are secured

Policy, Process and Procedures:

• Works within agreed parameters and uses relevant systems to ensure documentation/communications adhere to company procedure/compliance requirements and provide an adequate audit trail
• Processes data promptly and accurately on relevant systems in order to support and improve high levels of client service/internal process execution and to facilitate informed analysis
• Maintains appropriate client files, and oversees the prompt and accurate production of documentation to best meet client, company and regulatory requirements
• Ensures that self and direct reports adhere to company policies and procedures and obtain necessary authorisations at appropriate points in the process

Who we’re looking for

• Experience of working in a similar or related role
• Understands the relevant regulatory and legal frameworks
• Knowledge of the market including an awareness of competitors, specific territory knowledge, cultural awareness
• Relevant product(s) knowledge is required
• Relevant experience in an account handling or technical role is desirable
• Good understanding of Team objectives and how own role contributes to these
• Specific systems’ knowledge relevant to role
• Some experience of training/coaching others desirable, but not essential (training will be provided)
• GCSE Maths and English (or equivalent)
• A levels

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.