Senior Business Analyst

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.

Senior Business analyst (Operational telemetry)

Leeds UK

Hybrid – 3 days a week

Role and Responsibilities

The Business Analyst will carry out business analysis activities on one or more transformational business change initiatives across the Water portfolio. This will include working with key stakeholders to elicit, analyse, and document all types of requirements in line with Practice Standards, policies, procedures, and methodologies to define acceptance criteria and support benefits realization.

Responsibilities:

• Elicit, analyse, and document business, functional, and non‑functional requirements for the new telemetry system.
• Conduct detailed as‑is and to‑be process mapping across operational, engineering, and control room functions.
• Document data flows, alarm workflows, device behaviours, and integration touchpoints with systems such as RTS, SCADA, AOC, asset management, and data platforms.
• Develop use cases, user stories, acceptance criteria, and backlog items for the programme’s delivery framework.
• Facilitate workshops, discovery sessions, and playback sessions with diverse stakeholder groups.
• Operations Telemetry Expertise
• Analyse telemetry data behaviours including alarms, polling, protocols, and asset performance indicators.
• Work closely with telemetry engineers, OT architecture, and network controllers to understand existing challenges and optimisation opportunities.
• Support alarm rationalisation, telemetry standards development, and future‑state design.
• Assist in defining device, communications, and data requirements for new telemetry architecture.
• Ensure requirements reflect operational reality across regional sites, treatment works, pumping stations, and network assets.

Stakeholder Engagement

• Build strong relationships with operational teams, control rooms, SCADA teams, OT/IT, project delivery, and external vendors.
• Facilitate clear communication between operational experts and technical solution teams.
• Manage expectations, challenge constructively, and ensure decisions are well‑evidenced and documented.
• Support vendor evaluations, design review sessions, and solution validation.
• Assist with testing planning, including UAT, field validation, and telemetry signal verification.
• Contribute to change impact assessments, training readiness, and transition planning.
• Ensure solutions align with Yorkshire Water’s strategic objectives, regulatory commitments, and resilience needs.

Skills & Experience Required

Essential

• A minimum of 7+ years of relevant work experience required.
• Strong proven experience as a Business Analyst within technical, operational, or OT environments.
• In‑depth experience with Operations Telemetry, SCADA, remote monitoring, sensors, RTUs, PLCs, or data acquisition systems.
• Experience delivering BA work within large-scale system replacements or transformation programmers.

Strong capability in:

• Requirements engineering
• Process modelling (BPMN)
• Data and system flow mapping
• Gap/impact analysis
• Workshop facilitation
• Ability to translate operational needs into clear, actionable system requirements.
• Confidence engaging with engineering teams, field technicians, and operational controllers.
• Excellent communication, documentation, and analytical skills.

Desirable

• Experience in the water sector or other regulated utilities