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Job Title: Senior Business Analyst
Contract Type: Permanent
Location: Edinburgh or Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 26th August 2025
Our Chief Operating Office (COO) business works across Royal London to help deliver the Group’s strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customer experience, and protect our business from threats impacting our industry. We are the largest business unit within Royal London, bringing together thousands of colleagues to look after millions of customers to deliver great outcomes for customers.
Our business focuses on aligning colleagues, applications and projects with our three value streams: Long Term Savings, Protection & Equity Release, and Long-Standing Customers & Annuities.
We are seeking a talented and enthusiastic Senior Business Analyst to support the work of our value streams.
As a Senior Business Analyst, you will take ownership for delivering the full range of BA artefacts across the end-to-end change lifecycle and will play a critical role in driving business growth and success. With your good understanding of the company and strong analytical skills, you will provide high quality deliverables that will support projects to delivery on time and within budget.
This is a fantastic opportunity for someone passionate about business analysis and looking to make a significant impact on the organisation's success.
About The Role
- Analysis of complex change initiatives.
- Elicit, challenge and document requirements from stakeholders to identify and address business challenges on both waterfall and agile projects.
- Facilitate workshops with a wide range of stakeholders to understand current and future state, documenting process maps to reflect these.
- Ability to work within a team, working on one or more projects at any given time.
- Collaborate with cross-functional teams to ensure proposed solutions meet the requirements.
- Support User Acceptance Testing.
About You
- Experienced Senior Business Analyst with previous experience in a BA role.
- Experience in one or more of the following disciplines (Marketing, Commercial, Life & Pensions, Data Solutions, Investments).
- Advanced in analytical and problem-solving skills.
- Experience using a variety of business analysis techniques, tools and standards.
- Proficient interpersonal and stakeholder management skills to establish and maintain relationships.
- Ability to manage own workload and support colleagues.
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging
We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
