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General
Senior Business Change Project Manager
Key Relationships
Head of Business Change, Product Owners, Underwriters, Business Operations Managers, Claims Managers, Corporate Development, Risk Management, Compliance, Product Development, Operations, IT and Finance teams.
Job Summary
The Business Change team are responsible for delivering change initiatives across their full lifecycle, from initial idea generation through to benefits realisation. Also, managing the transition of change at Beazley; collaborating with relevant stakeholders to embed change within the business, focussing on how individuals and teams’ transition to the new change, and identifying what changes in processes, procedures and practices are needed to achieve change and deliver the planned benefits:
- Senior Business Change Project Managers plan and coordinate initiatives from inception to delivery; managing activities, resources, budget and people to achieve desired outcomes and enable strategic initiatives
- They provide oversight and challenge to project operations, performance and viability in terms of outcomes, delivery, benefits and financial management
- They partner with stakeholders to deliver high value, strategically aligned customer outcomes, and achievable benefit realisation
- Using their understanding of change and delivery management methods and tools, they ensure efficient & effective project delivery
Key Responsibilities/Competencies
- Gain an in-depth understanding of the Beazley business and technology landscape and have a strong knowledge of the variety of distribution channel target operating models.
- Ensure project alignment to strategic pillars, roadmap and outcomes
- Align teams/stakeholders around a clear vision and outcomes, defining OKR’s to continually measure progress / mitigate risk
- Actively ensure benefits are realised, tracking through delivery to completion, ensuring effective BAU handover post closure
Planning and Scheduling
- Plan in accordance with Beazley Governance processes, within a variety of project/product delivery frameworks.
- Plan with foresight, applying lessons learned
- Track progress/milestones in-line with outcome related planning
- Proactively ensures that mitigating actions are developed and integrated into the plan
- Resource forecasting / Understand resourcing impacts to budget
- Identify / Assess risks to delivery
- Assess the ability of plans to deliver benefits
Change Assurance and Control
- Actively assesses and communicates the impact of the change on the portfolio and provides challenge & insights back to the team
- Ensure best practice change management is embedded throughout the lifecycle
- Actively assess the impact of the change on the business, provides challenge & insights back to the team
- Articulate decisions/direction and ensure they are being reported to the correct level of delegated authority
Decision Making and Developing Solutions
- Makes key decisions in tight timescales with available data, balancing risk and speed
- Respond to emerging info and re-evaluate decisions
- Develop practical solutions & implementation plans
Business Case development
- Ensure stakeholder requirements are fully considered in the business case for change
- Effectively size the case for change, engage with stakeholders to determine measurable benefit plan, evidence cost and projected timeline for spend
- Identify and quantify challenges, impacts and risks to change delivery and integration and provide alternatives
Business Readiness
- Leads stakeholder engagement and understands business readiness impacts on projects
- Develops business readiness plan/supports Change Manager in developing
- Partner with teams and stakeholders to coach, motivate, and collaborate around outcome delivery and blocker removal
Benefits Management
- Ownership of benefits definition and management approach in the business case
- Identify and mitigate internal and external risks
- Define benefit profile and associated OKR’s to ensure accurate progress tracking
Relationships
- Relationship building:
- Develop relationships with trading and operational teams, senior management and other staff throughout Beazley, and ensure that there is an open and constructive dialogue regarding business needs, wants and issues at all levels, as relevant to the initiative or on-going department/system responsibility.
- Communications:
- Ensure that all relevant staff receives clear and frequent updates regarding initiatives or issues, as necessary.
- Outreach:
- Develop and maintain constructive relationships with peers in organisations similar to Beazley, in order to share information and ideas in an appropriate manner, where this offers long term benefit to Beazley.
- Understanding the broader environment:
- Work with Lloyd’s and related external entities to ensure successful implementation of external, related processes and systems within the Beazley environment (where relevant).
Personal Specification
Business Change Qualifications
- Project & Change Management and Agile PM certifications.
Knowledge And Experience
- Ideal Relevant experience in the insurance industry (preferably Lloyd’s and/or Company market)
- General commercial and financial knowledge
Why Beazley?
At Beazley, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We offer:
- Flexible Working Arrangements: We understand the importance of work-life balance and offer flexible working options to support our employees' needs.
- Professional Development: We provide opportunities for growth and development through mentorship programs, training, and career advancement opportunities.
- Supportive Work Environment: Our positive company culture, employee networks, and mental health support ensure a supportive and collaborative work environment.
- Inclusion and Diversity Initiatives: We are dedicated to fostering a diverse and inclusive workplace and have various initiatives and programs in place to support this commitment.
