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Senior Commercial Operations Manager - EMEA
We are seeking a dynamic, results-orientated Senior Commercial Operations Manager to support and scale our commercial execution function in the EMEA region as the business continues to grow. This new pivotal role to the organisation sits at the intersection of business development, commercial strategy and contracting. You will collaborate with cross-functional teams to scale business development activities, streamline quoting, pricing and leasing processes, also providing actionable commercial insights through robust reporting and analytics. The ideal candidate will have a strong background in commercial strategy and operations, including exposure to leasing negotiations and contracting.
Key Responsibilities:
Business Development:
- Work closely with marketing, sales, product, design and operations teams to scale prospecting and customer diversification priorities.
- Coordinate global and regional alignment of marketing assets, communications and messaging taking a one VDC approach to outreach.
Commercial Operations:
- Operationalise pricing and quoting processes to ensure consistency, accuracy, and scalability across the region. Serve as the key point of contact for quoting governance and pricing data, supporting commercial negotiations with customers.
- Co-ordinate the delivery of lease summaries and matrixes post contract signature, including the capturing of data into the various company systems and tools.
Reporting and Commercial Insights:
- Design, delivery and maintain reporting to provide visibility into key commercial KPIs and contractual obligations (pricing, lease term, indexation, late penalties, reservations, RFS dates, etc.).
- Support delivery of the Monthly Business Reviews and Quarterly Board presentations, ensuring update to date and accurate data with insightful commentary.
Process & Systems Improvement:
- Identify and implement process improvements to drive operational efficiency in the commercial team.
- Support the adoption and optimisation of CRM, marketing, contract and finance/accounting platforms.
- Champion data quality and integrity across all commercial systems.
Cross-Functional Collaboration:
- Partner closely with marketing, sales, product, design and operations teams at a regional and global level to align strategies and drive cross-functional initiatives.
- Foster a culture of collaboration and teamwork across the organisation.
Qualifications:
- Bachelor’s degree in business administration, Accounting, Legal, or related field; MBA or ACA preferred.
- Minimum 3 to 5 years’ experience in commercial operations, commercial strategy, commercial leasing, or related roles.
- Proven track record driving and supporting revenue growth and operational efficiency in a high-growth environment.
- Strong analytical, problem solving and project management skills with the ability to dissect problems, find solutions and execute required actions.
- Excellent communication and presentation skills, with the ability to effectively influence and negotiate at all levels of the organizationi, in EMEA or Globally.
- Comfortable working in a fast-paced, matrixed environment, with a proactive hands-on approach.
- Experience in the technology, data center, or telecommunications industry with a good understanding of the EMEA practices and market dynamics.
- Fluency in English; additional languages spoken in the EMEA region is a plus.
Why Join Us:
- Opportunity to play a key role in shaping the future of a leading player in the hyperscale data center industry.
- Competitive salary and benefits package.
- Dynamic and collaborative work environment with opportunities for professional growth and development.
- Be part of a company that is driving innovation and enabling digital transformation for businesses across EMEA.
If you are ready to take on this exciting challenge and make an impact in the rapidly evolving data center industry, we want to hear from you. Apply now to join our team as the Manager, Commercial Operations EMEA!
We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
