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We're looking to add a Senor Coordinator to our team here at Chubb Community Care, to play a senior role within the team. Based out of our Blackburn HQ this role will support the team manager to ensure team metrics and goals are met coupled with the continuous improvement of key processes.
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!
SALARY: Upto £28K dependent on experience
- 25 days holiday, plus bank holidays
- Free Onsite Parking
- Cycle to Work Scheme
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety discounts
- Childcare Vouchers
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
Responsibilities
- Provide HR support to team manager where required – 121’s team meetings etc.
- Support team training, mentoring and knowledge sharing
- Cover team manager role when on leave
- To take overall responsibility for the day-to-day management of 1st line support for Team
- Proactive and timely portfolio cleanse - Terminations, site additions, adhoc cleanse
- Pro-active management of outstanding jobs – orders, service and callouts
- Proactive management of department Dashboard –status 76,77,79 & 95 WIP, Validations, unbilled
Qualifications/ Experience/Knowledge
- Excellent communication (verbal and written) and team working skills
- Good attention to detail
- Numeracy
- Microsoft Office
- Good communication skills
- Ability to manage KPI’s
Additional Information
About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
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