Senior Customer Finance Manager

What will this role achieve?

The UK & I has ambitious plans, Customer Finance act as a hardworking and honest business partner to help the business build robust external relationships and improve internal value creation and ensure the Customer teams develop a better understanding of both consumer and trade dynamics to build more effective strategies. Your team will drive the rituals and routines necessary to understand performance, deliver insightful and useful financial analysis, provide rigorous financial control and evaluation processes to support the Customer team with customer investment decisions.

What will be your key deliverables?

• Develop a strong business partnering relationship with Impulse Director, Leadership team and account teams, playing a strategic leadership role in shaping the financial performance of the Impulse Channel (a wide-ranging Customer base across managed convenience, foodservice and wholesale)
• Work with the Customer team to drive better understanding of the drivers of performance (including trends, channel/customer profitability and understanding of external retailer landscape and dynamics) and develop gap fill opportunities.
• Leverage strategic thinking and strong commercial acumen to constructively challenge and provide valuable insight to influence the agenda while ensuring ongoing continuous improvement
• Lead the creation of the Strategic Plan and AOP for the channel, defining growth levers and engaging Customer Directors and Controllers in their role to deliver the plan.
• Responsible for c. £200m NS across 23 planning groups and 200+ customers
• Be the Impulse channel subject matter expert for the customer finance team
• Manage a regular rhythm of business performance diagnostics, the annual & strategic planning process & the Monthly Performance Review (MPR) process.
• Support customer discussions by preparing Joint business plan evaluations with a more for more mentality to improve the investment as well as modelling customer P&L’s.
• Partner with the CF Director on total third party business reporting.
• Drive efficiency and simplification via process improvement. Optimise process to establish new best practice.
• Line manage and develop a team of two, enabling their growth, career aspirations and attainment of performance objectives through removing barriers and championing achievements.
• Manage & Control terms/pricing investment, tracking of delivery & P&L management of accruals.
• Implement pre & post evaluation of TI investment made to optimise returns.
• Manage unsolicited deductions working with Genpact and account teams.

What do you need for this role?

• A qualified accountant (CIMA/ACCA/ACA) with 7-10 years post qualification experience
• Proven experience in FMCG in Customer/ commercial Finance
• Strong financial and commercial competence built over a 10-year minimum career
• A passion for business performance management & analytics
• A strong collaborator and impactful communicator
• Ability to influence and work collaboratively across the organisation
• Ability to work optimally in an ambiguous and changing role and able to drive agenda forward
• Self-confidence and skill to challenge the Customer team
• Advanced MS Excel, PPT and the ability to turn raw data into powerful insights

OUR WINNING TRAITS AND BEHAVIOURS

• Purpose-Led - Energised by our promise to deliver happiness to the world with every bite
• Agile - Ever evolving, never satisfied and never standing still
• Collaborative - Willing to work with others for mutual success.
• Resilient - Quick to adapt to change, fast learner and persistent in the face of setbacks
• Positive - Self-motivated, optimistic, adventurous, and inspiring