Senior Digital Engagement Officer

Senior Digital Engagement Officer

Permanent

Location: London, Cardiff, Belfast or Edinburgh (Hybrid – min. 2 days in office)

About the Electoral Commission

The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.

As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.

About The Role

As our Senior Digital Communications Officer, you’ll take the lead in managing our daily social media presence, driving both our reach and engagement. Acting as our go to expert on emerging treads and algorithm changes. You’ll develop creative, accessible and engaging content that brings our work to life. Analysing performance data, you’ll spot opportunities and use insights to continually improve what we do.

You’ll be part of a collaborative and supportive team that is passionate about digital communication and values innovations and strengthening voter engagement.

What you’ll be doing

• Leading on planning, posting and monitoring content across our social media channels
• Develop creative and engaging social media content to support our priorities and engage different audiences
• Managing our social media communities, developing responses and engaging with the public on our channels
• Monitor performance, analyse engagement data and report on results
• Work with colleagues across the organisation to advise on best practice and ensure consistency
• Support the wider digital communications team as our online activity grows

What we’re looking for

• Experience managing social media platforms with a good understanding of current platforms, trends and best practice.
• Experience planning, creating and publishing engaging content tailored to different audiences.
• Confident using scheduling tools and social media analytics
• A team player with strong organisational skills and attention to detail
• Creativity and commitment to inclusive, accessible communicatio

Why work for us?

We offer a strong total reward package, including:

• Flexible working and hybrid model (40% office minimum)
• 28 rising to 30 days annual leave + bank holidays
• Civil Service pension scheme (28.97% employer contribution)
• £312 working from home allowance (tax-free)
• Ongoing learning and development opportunities
• Ride2Work, eye care vouchers and more

How to apply

We are committed to fair and inclusive recruitment. To reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

Please submit:

An anonymised CV, which must not include:

• Your name, address, contact details, date of birth, gender, ethnicity, or any other personal identifiers
• Names of educational institutions or dates of education
• Employment history older than 10 years (unless directly relevant and explicitly required in the person specification)

An anonymised cover letter, clearly outlining how you meet the essential criteria listed in the job description.

If a specific qualification is required (e.g. a chartered status), you may include its title (e.g. “CIPFA-qualified accountant”) but not the awarding body or dates.

If the role only asks for general education (e.g. “educated to degree level or equivalent”), simply state this—no further detail is needed.

Failure to comply with these anonymisation instructions may result in your application being withdrawn.

Supporting Disabled Applicants

The Electoral Commission is proud to be a Disability Confident Employer. As part of our commitment, we offer a guaranteed interview scheme for disabled applicants. If you have a disability and meet the minimum essential criteria listed in the job description, you will be offered an interview.

To be considered under this scheme, please indicate this when you apply. We also welcome requests for reasonable adjustments during the recruitment process or in the workplace.

Key dates

• Application deadline: 17 August 2025 (23:59). We reserve the option to extend the closing date if we do not receive sufficient applications. Any extension will be clearly communicated on our website and job boards. We will not close this vacancy earlier than the stated date.
• Interviews: Week commencing 25 August 2025
• Anticipated start date: From 30 September 2025

London-based applicants should expect in-person interviews. Applicants from devolved nations may be interviewed virtually via Microsoft Teams.