Senior Digital Media Specialist

London, England, United Kingdom

7/25/2025

Senior Media Specialist – Creative Services (UK Market)

Join Mood Media and Help Shape the Future of In-Store Experiences

Are you passionate about digital media, creative project management, and building strong client relationships? Mood Media, a global leader in elevating customer experiences, is looking for a talented Senior Media Specialist to join our global team.

About The Role

As a Senior Media Specialist, you’ll be the key point of contact for our clients, working closely with creative, sales, and project management teams to bring engaging content strategies to life. You’ll manage content creation and scheduling, collaborate with internal teams to identify client content strategy and work out of multiple content management systems (CMS) to determine requirements and effective ways to meet established deadlines.

Essential Job Functions And Responsibilities

• Serve as the primary representative for client marketing teams and agencies, building trusted partnerships.
• Oversee content scheduling and creative projects from concept to delivery. Understand project objectives to gather requirements, assets, tracking progress, determine schedules, and publish in CMS(s)
• Execute the implementation of content launches, promotional updates, and brand campaigns, ensuring precision and timely execution for multiple clients simultaneously;
• Advise clients on content strategy and conduct regular system audits to ensure an effective and efficient scheduling process
• Create and maintain client documentation and monthly reports.
• Create client-facing content submission forms to establish scheduling details and delivery of assets
• Work with internal teams as an escalation point for troubleshooting to determine content playback issues
• Learn and provide subject matter expertise on Mood’s proprietary CMS - Harmony
• Assist with onboarding new clients and provide demos on our proprietary CMS, Harmony.
• Support/Mentor junior Media Specialists
• Test and validate custom development project solutions
• Assist on an as needed basis to resize or reformat image and video files using Adobe Creative Suite
• Other duties as assigned by management
  
  

Essential Job Qualifications

• Bachelors degree preferred
• 3-5 years experience in a similar role
  
  

Knowledge/Skills/Abilities

Experience with industry-leading CMSs, including BrightSign, Signagelive, Screencloud, and/or Harmony

• Familiarity with digital media file types and resolutions
• Basic knowledge of Adobe Creative Suite
• Understanding of creative process workflows
• Strong multitasking and project management skills
• Excellent communication and relationship-building abilities
• Analytical mindset with attention to detail
• Cross-functional collaboration
  
  

Why Mood Media?

• Work with a creative, collaborative team that values innovation and growth.
• Make a real impact on how brands connect with their customers.
• Enjoy opportunities for professional development and career progression.
  
  

If you’re ready to bring your creativity, technical know-how, and client-first attitude to a company that’s redefining the in-store experience, we’d love to hear from you!