Overview
Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
We’re seeking a passionate, experienced, and credible specialist seller who thrives on developing and securing strategic opportunities that enable comprehensive AI Workforce transformation at scale. In this role, you will engage with customers on high-impact, value-driven conversations – championing solutions such as Microsoft 365 Copilot, Copilot Studio, and Copilot Agents to deliver genuine business outcomes and unlock the full potential of AI-powered productivity. You will serve as a subject matter expert on low-code and no-code solutions, business process automation, and personal productivity enhancements, guiding organizations in streamlining operations and empowering employees to work smarter with advanced AI technology.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
Responsibilities
- Sales Execution: Orchestrate virtual teams and assess customer needs to develop strategies that proactively build stakeholder networks, accelerating and closing AI Workforce opportunities. Manage the end-to-end business for strategic accounts, lead forecasting, and develop territory plans for intentional selling in high-propensity accounts.
- Business Value & Consultative Selling: Build and strengthen Microsoft’s connections with key business decision makers in various departments such as HR, Finance, Legal, and Customer Service. Be adept at identifying and reaching out to business contacts, grasping customers’ priorities, governance structures, decision-making and budget processes, and effectively communicating the value of AI Workforce solutions throughout the organisation.
- Scaling and Collaboration: Lead the planning, orchestration, and execution of AI Workforce opportunities with internal stakeholders and Partners (Advisories, Resellers and System Integrators), driving cross-sell and up-sell strategies. Coach others on ensuring customer and partner satisfaction, establishing recovery action plans to improve client experiences.
- Technical Expertise: Lead AI Workforce BDM and ITDM conversations, present solutions with a differentiated value proposition, use cases, and key competitor knowledge. Act as a subject matter expert, leveraging and sharing competitor insights across solution areas to inform pursuit or withdrawal decisions.
- Sales Excellence: Deliver excellence in territory planning, business analysis, and forecasting. Conduct compete plans and business analysis to pursue high-potential customers and manage AI Workforce solutions across the organisation.
- Team Enablement: Support team members in exceeding their potential, actively contributing to the team culture, fostering positivity, and sharing knowledge.
Qualifications
- Demonstrated senior level technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience
- OR equivalent experience
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
requesting accommodations. 
