Senior Event Operations Manager, Fintech Meetup Europe

ABOUT HYVE

We believe that when people come together, powerful things happen. Hyve connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programs. Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities. Our market-leading portfolio of global brands includes Fintech Meetup, HLTH, Manifest, Possible, and Shoptalk.

#LifeAtHyve

At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together. We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging. Our hybrid working model ensures we respect our peoples’ work/life balance. Human connections are our specialty, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.

ABOUT FINTECH MEETUP EUROPE

Fintech Meetup Europe is the most efficient way for the region’s fintech ecosystem to connect, learn, and do business. Built by the team behind Fintech Meetup USA, this high-impact new launch brings our proven, industry-defining meetings model to Europe for the first time. Powered by our proprietary tech platform, the event facilitates over 25,000 double opt-in meetings, replacing traditional exhibition with structured, ROI-driven networking across fintech, paytech, banking, and financial services. At its core is Europe’s largest hosted meetings programme for fintech, bringing together more senior decision-makers from banks, financial institutions, retailers, merchants, and investors than any other fintech event in the region. Hosted participants attend for free and commit to up to eight 1:1 meetings, making it the most curated and outcome-driven experience in the industry. For marketers, the proposition is powerful: a differentiated product, a clear brand narrative, and a data-led engagement model that delivers measurable value for both attendees and sponsors.

ABOUT THE ROLE

The Senior Event Operations Manager will lead the end-to-end planning and execution of Fintech Meetup Europe’s operational delivery. For this incredible launch, you’ll be responsible for creating a seamless, high-quality experience across every aspect of the event, from venue build and AV to registration, signage, meet-up logistics, and customer flow.

This is a hands-on, high-impact role, ideal for a solutions-oriented events professional with experience in managing and optimising budgets. You’ll work closely with the Event Director, internal teams, and external partners to manage all technical and logistical components of the event, ensuring excellence across every touchpoint.

The ideal candidate brings proven experience running large-scale, B2B events in fast-paced environments and is excited by the challenge of launching in a new region. You’ll need strong leadership, exceptional attention to detail, and the ability to operate confidently under pressure.

WHAT YOU’LL DO

• End-to-End Event Delivery: Own the planning and execution of all logistical elements; venue, build, health & safety, signage, registration, security, and customer experience.
• Vendor & Venue Management: Act as the main liaison with venues and contractors; oversee timelines, deliverables, and contract fulfilment to ensure smooth and cost-effective delivery.
• AV & Content Operations: Lead AV and staging operations for all content sessions, sponsor stages, and on-site activations, ensuring technical excellence and smooth speaker experiences.
• 1:1 Meetings Programme: Oversee the technical and logistical setup of the hosted meetings programme, ensuring layout, scheduling, and systems support thousands of high-value meetings.
• Attendee Flow & Experience: Optimise the onsite journey across key zones including registration, content sessions, networking, lounges, and meet-up areas.
• Show Features & Brand Execution: Collaborate with Marketing and Sponsorship Ops to deliver compelling show features and cohesive signage that reflect the brand and support the customer journey.
• Budget Management: Own budget within operational scope, ensuring accurate forecasting, effective cost control, timely reconciliation, and optimisation of spend.
• Process Improvement: Continuously identify opportunities for operational efficiencies, smarter systems, and best practice workflows, ensuring future scalability and quality control.
• Internal Collaboration: Partner with cross-functional teams (Sales, Community, Content, Sponsor Ops) to ensure every area of the event is operationally aligned and well-executed.

WHAT YOU’LL BRING

• 5+ years in B2B event operations, with a proven track record delivering high-quality, large-scale events
• Experience owning complex logistics, vendor contracts, and AV delivery
• Strong commercial awareness and ability to balance operational excellence with cost control
• Experience delivering tech-enabled event programmes (hosted meetings, matchmaking, mobile platforms)
• Strong project management skills, confident managing timelines, budgets, suppliers, and internal teams
• High attention to detail, pro-active mindset, and calm under pressure
• Confident communicator who builds strong relationships with venues, vendors, and internal stakeholders
• Comfortable working in fast-paced environments and navigating ambiguity in a launch context
• Proficient in operational tools and platforms (e.g., floorplan software, budgeting tools, Google Workspace)

COMPENSATION & BENEFITS

• The salary band for this position ranges from £50,000 - £60,000 based on experience
• This position will be eligible for a competitive commission structure
• Competitive vacation policy
• Hybrid Work