Who Are We
Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments
in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Based in our Global HQ on Baker Street the Senior Executive Assistant will work within the Risk department, providing EA support to the Chief Risk Officer. The role is required as right-hand person, supporting them with the smooth running of the department. Confidentiality is crucial to this role.
Responsibilities
- Being the first point of contact for the CRO with colleagues across the business, Group and Divisional Heads, Board members and the team.
- Extensive senior level support, to be a natural extension of the CRO’s day to day activities.
- Carrying out all EA duties in a discreet, diplomatic and efficient manner to reflect the brand and the department
- Working exceptionally closely with the CRO so as to be in a position to anticipate their needs and be able to help prioritise requests for time and attention from all areas of the business
- Project work/research, in particular taking responsibility for maintaining momentum on projects being delivered directly for the CRO
- Proactive diary management, organising and minuting meetings, document production and travel arrangements (including travel, hotel bookings and visa applications)
- Preparation for meetings, ensuring that the CRO has all relevant documentation ready for pre-reading
- Setting up appraisal meetings with direct reports; ensuring all documentation is complete before and after the appraisal
- Organisation of relevant board meetings, which may include setting up the meetings in a timely manner, making sure that the CRO is prepared for all Board and Committee meetings he attends and that papers are collated and sent out in plenty of time for the meeting
- Reviewing Board papers, making sure minutes are reviewed and ensuring the CRO carries out their actions before the next meeting
- Maintaining strong connections and partnerships throughout the organisation.
- Building trustworthy relationships among stakeholders, internal teams, and external contacts, and providing the CRO with any necessary business intelligence including feedback from departments.
- Proactively build rapport and nurturing an affective relationship with the EA network at Knight Frank
Department Management
- Experienced at supporting a line manager with a large, multi-disciplined, department
- Managing the onboarding and offboarding of new joiners and leavers to the department on behalf of the CRO
- Making sure the new joiners are inducted into the department with an induction programme and set-up of IT equipment and access
- Ensuring the Risk team are equipped with stationery, tools and furniture to be able to conduct their roles
- Be the liaison for all department related activities for the Risk team
Financial
- Monthly reporting of current headcount and vacancies
- Invoice approval
- Administering all expense claims for the CRO
- Be a delegate in SAP and Workday for the CRO so reports can be run, invoices and holiday approved
- Approve Risk department expense approvals
Systems & IT competence
- Microsoft Packages including Word, PowerPoint, Outlook, Excel and Teams (advanced)
- Experience of Workday & SAP preferably
Experience And Particular Aptitudes/Skills Required
- 5 years+ EA experience
- Experience at board level with minute taking being essential
- A flexible, organised, pro-active hands-on individual is required for this role
- Excellent IT skills with knowledge of Microsoft Office
- Excellent verbal and written communication skills
- Excellent time management skills
- This role would suit a strong communicator capable of successfully influencing others at all levels of the business, with a professional and helpful manner
- This position will ideally suit a self-motivated, well-presented individual with a proven background in project management, organisation and administration, including a genuine interest in Risk
- Ability to influence and communicate with others. Using your empathy to understand difference, diversity, assumptions and stereotypes.
- Understanding how to use emotional intelligence, knowing your inter-personal style and how your behaviour impacts others.
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
