Senior Finance Business Partner (Shipping, Payments and Fraud)
Company
Location
London, England, United Kingdom
Posted At
5/14/2025
Advertise with us by contacting: [email protected]
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Description
Company Description
Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com
Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to [email protected]. For any other non-disability related questions, please reach out to our Talent Partners.
We are seeking a commercially astute and strategically-minded Senior Finance Business Partner to act as a trusted advisor to our General Manager of Fulfilment and direct leadership team. This pivotal role covers the critical domains of Shipping, Payments, and Fraud Prevention, which together represent a strong business focus and significant area of our P&L.
Your primary goal is to drive operational efficiency, optimise a significant cost base, and enhance the customer experience through data-driven financial insights. This role moves far beyond traditional cost accounting; you will be a key player in high-stakes commercial negotiations, strategic decision-making, and long-term planning; directly impacting both our profitability and our customer value added proposition.
We are seeking a hands-on individual who can collaborate effectively within a team yet also possesses the autonomy and confidence to engage directly with the business. This role will be both challenging and rewarding as you manage multiple priorities in a dynamic, fast-paced environment to support our ambitious growth strategy.
Responsibilities
Commercial & Strategic Partnership:
Health + Mental Wellbeing
Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com
Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to [email protected]. For any other non-disability related questions, please reach out to our Talent Partners.
We are seeking a commercially astute and strategically-minded Senior Finance Business Partner to act as a trusted advisor to our General Manager of Fulfilment and direct leadership team. This pivotal role covers the critical domains of Shipping, Payments, and Fraud Prevention, which together represent a strong business focus and significant area of our P&L.
Your primary goal is to drive operational efficiency, optimise a significant cost base, and enhance the customer experience through data-driven financial insights. This role moves far beyond traditional cost accounting; you will be a key player in high-stakes commercial negotiations, strategic decision-making, and long-term planning; directly impacting both our profitability and our customer value added proposition.
We are seeking a hands-on individual who can collaborate effectively within a team yet also possesses the autonomy and confidence to engage directly with the business. This role will be both challenging and rewarding as you manage multiple priorities in a dynamic, fast-paced environment to support our ambitious growth strategy.
Responsibilities
Commercial & Strategic Partnership:
- Act as the dedicated financial and strategic advisor to the Shipping, Payments, and Fraud teams, translating operational initiatives into financial outcomes.
- Provide robust financial modelling and analysis to support commercial negotiations with key external partners.
- Develop and champion compelling business cases for major strategic initiatives. Eg new shipping services, payment types or new fraud detection platforms..
- Partner with the Payments team to analyse key performance indicators such as payment authorisation rates and chargeback levels, modelling the financial impact of any changes.
- Collaborate with the Fraud prevention team to quantify the Return on Investment (ROI) of fraud tools and strategies, striking the critical balance between preventing fraud losses and minimising friction for legitimate customers.
- Own the entire financial planning cycle for fulfilment, including the annual budget, quarterly re-forecasts, and the 3 year strategic plan, covering both revenue and costs, challenging assumptions and ensuring alignment with the company's strategic objectives.
- Deliver insightful and actionable monthly performance analysis and commentary for senior leadership. Your reporting will tell the story behind the numbers, explaining why variances occurred and what actions should be taken.
- Become the in-house financial expert on our total cost of payment acceptance, enabling modelling and analysis of the impact of different payment methods, transaction and interchange fees on our bottom line.
- Develop and enhance KPI dashboards in partnership with the Data & Analytics team to provide real-time visibility into the key operational and financial drivers of the Fulfilment function.
- CIMA or ACCA accounting qualified
- You will be an ambitious, dedicated individual that is excited about the opportunity to develop in a fast-paced global business that is constantly changing
- Proven experience in a commercially focused Finance Business Partner or FP&A role
- Exceptional financial modelling, forecasting, and analytical skills with an expert-level proficiency in Microsoft Excel / Google sheets
- Outstanding communication and interpersonal skills, with a demonstrated ability to build relationships and influence senior stakeholders.
- Great awareness of deadlines and competing priorities.
- Ability to work autonomously and as part of a team. Natural curiosity to seek out improvements and proactively taking initiative.
Health + Mental Wellbeing
- PMI and cash plan healthcare access with Bupa
- Subsidised counselling and coaching with Self Space
- Cycle to Work scheme with options from Evans or the Green Commute Initiative
- Employee Assistance Programme (EAP) for 24/7 confidential support
- Mental Health First Aiders across the business for support and signposting
- 25 days annual leave with option to carry over up to 5 days
- 1 company-wide day off per quarter
- Impact hours: Up to 2 days additional paid leave per year for volunteering
- Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.
- Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant
- All offices are dog-friendly
- Ability to work abroad for 4 weeks per year in UK tax treaty countries
- 18 weeks of paid parental leave for full-time regular employees
- IVF leave, shared parental leave, and paid emergency parent/carer leave
- Budgets for conferences, learning subscriptions, and more
- Mentorship and programmes to upskill employees
- Life Insurance (financial compensation of 3x your salary)
- Pension matching up to 6% of qualifying earnings
- Employees enjoy free shipping on their Depop sales within the UK.
- Special milestones are celebrated with gifts and rewards!
Advertise with us by contacting: [email protected]
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