Senior Financial Crime Systems Manager

Shieldpay is an escrow and Third-Party Managed Account (TPMA) service provider, authorised and regulated by the FCA as a Payment Institution. Shieldpay functions as a standalone platform or as a full suite of APIs for integration with third parties.

Our team is filled with ambitious, curious and entrepreneurial people. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment.

The opportunity

Shieldpay are looking for an experienced and forward-thinking Senior Financial Crime Systems Manager to join our team and lead the development, configuration, and optimisation of our financial crime technology landscape. This is a critical role that will sit at the intersection of Compliance, Technology, Product and Operations, helping us stay one step ahead of financial crime threats while delivering operational efficiency.

This role is particularly suited to a candidate with a proven track record in the corporate (B2B) sector, managing AML systems, onboarding frameworks, and monitoring rules for, corporate entities, and complex structures — rather than retail/individual customers.

To be successful in this role you will bring deep technical expertise in designing AML workflows, configuring screening and transaction monitoring controls, and managing systems for corporate entities and complex structures.

The ideal candidate will be hands-on in configuring workflows, designing effective risk rules, and integrating data across best-in-class platforms such as Fenergo, WorldCheck One, Lexis Nexis, Orbis, and Dun & Bradstreet (DnB).

What you’ll be doing

• Lead the design, implementation, and ongoing optimisation of systems supporting onboarding, screening, and transaction monitoring processes.
• Define, document, and manage rulesets for TM, PEP/sanctions screening, and adverse media, ensuring effectiveness and appropriate calibration.
• Act as the systems lead and superuser for financial crime systems including Fenergo, WorldCheck One, Lexis Nexis, Orbis, and DnB, managing configurations, change controls, and upgrades.
• Collaborate across Compliance, Risk, Operations, Product and Technology to align business requirements with system capabilities and regulatory expectations.
• Deliver regular system tuning, alert calibration, and performance reviews to maintain optimal efficiency and reduce false positives.
• Conduct data quality reviews, assurance testing, and oversight of exception handling procedures.
• Produce management information (MI) and insights relating to alert volumes, rule effectiveness, and workflow performance.
• Support internal/external audits, regulatory reviews, and independent assurance with technical and documentation input.
• Engage and manage vendor relationships, including incident handling, change requests, and roadmap planning
• Produce and maintain system design documentation, configuration guidance, supporting models, and Risk & Control (RiskCo) artefacts to ensure robust governance, effective control operation, and audit/regulatory readiness.

What we're looking for in you

• Extensive experience in financial crime systems management within a corporate or B2B environment — focusing on business and corporate clients, not retail banking or consumer segments.
• Proven expertise in configuring and managing financial crime platforms such as:
• Fenergo – client lifecycle management and onboarding
• WorldCheck One – PEP/sanctions screening
• Lexis Nexis – adverse media and EDD
• Orbis / Dun & Bradstreet (DnB) – legal entity data and risk scoring
• Strong understanding of financial crime typologies, AML regulatory expectations (e.g. FCA, JMLSG), and systems assurance principles.
• The ideal candidate will have a strong background in designing and drafting system guidance documents, as well as preparing model support documentation to underpin key financial crime systems and controls. They will be experienced in producing materials suitable for Audit and Risk Committee approval, ensuring transparency, traceability, and regulatory alignment.
• Demonstrated ability to translate compliance requirements into technical configurations and workflows.
• Comfortable working with large datasets, rule logic, risk scoring models, and system-driven alerting tools.
• Experience working with or leading cross-functional projects across compliance, technology, and operations.
• Ideally, you hold an industry recognised qualification (i.e.: ICA, ACAMS, CISI)

Our Promise:

Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We offer flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance