Senior Global Logistics Excellence Manager

Senior Global Logistics Excellence Manager- Permanent

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

We have a brand new position for a Global Logistics Excellence Senior Manager to join our Global Supply Chain Team. In this key role you will be responsible for driving improvements across the supply chain by looking at our current processes and thinking big in relation to how we drive technology, automation, new network thinking and best practices to step change performance, cost-effectiveness, and customer satisfaction. This role will work cross-functionally with procurement, logistics, operations, and third-party logistics partners to optimize end-to-end supply chain activities, leveraging data analytics, lean principles and Artificial Intelligence to maximise performance and deliver strong payback on network investments. In addition this role will drive the forward thinking around Export and Trade compliance activity for our international supply chain movements. The goal is to ensure that the supply chain operates smoothly, responds effectively to market demands, and aligns with overall business strategy.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Global Logistics Excellence Manager, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Senior Global Logistics Excellence Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:

• Define and implement a global logistics strategy, ensuring alignment with overall business objectives.
• Develop and embed best practices across all regions, ensuring consistency and operational excellence
• Establish and monitor top-tier logistics KPIs, including cost per delivery, on-time performance, order accuracy, and warehouse productivity.
• Lead the modelling and optimisation of our global logistics network, balancing efficiency, cost, and service quality.
• Assess and refine distribution centre locations, transport routes, and inventory positioning to optimise costs.
• Export & Trade Compliance Management. Map our current RTMs and optimise based on export and tax efficiency, challenging the business where necessary to simplify and take out cost.
• Champion the use of automation and robotics in warehouse operations to drive productivity and accuracy.
• Evaluate and implement cutting-edge warehouse management systems (WMS) to improve efficiency.

Who you are

It’s your unique ingredients we’re interested in:

• A seasoned supply chain and logistics professional with extensive experience managing large-scale, cross-regional operations in global environments.
• Proven expertise in collaborating with leading third-party logistics providers, leveraging strong senior-level relationships to drive performance and efficiency.
• Highly knowledgeable in automation technologies, AI-driven route optimization, and advanced Warehouse Management Systems (WMS).
• Possesses a sharp analytical mindset and a deep understanding of data-driven decision-making to enhance operational outcomes.
• Well-versed in export and trade compliance best practices for international movements. Demonstrated ability to develop compelling business cases that deliver measurable ROI through logistics and warehouse efficiency initiatives.
• A strong, strategic leader and an excellent communicator with the ability to influence stakeholders across all levels.

Location: Hybrid with the ability to work from our Central London location a minimum of 2 days per week, with the expectation of some international travel likely to be once per quarter.

For any reasonable adjustments and general queries, please get in touch with [email protected]