Job Description
About the Role:
While you’ll have heard our name, there’s a lot you probably don’t know about NEXT. Like how we create most of our systems ourselves – whether it’s a website, mobile app or application. What’s more, we’re growing. Fast. And it’s the kind of growth and investment that is exciting for everyone in our business.
Infrastructure & Cloud Services are at the forefront of everything from Cloud to Networking, Data Centres to virtual servers/servers (Windows and Linux) as well as desktops, Licensing and mobile phones! Every piece of infrastructure at Head office, in the stores, the warehouses, for the website or the contact centre are supported by this area. Central services such as Microsoft Azure, GSuite and GCP, file services, Citrix, Active Directory (and much more) are all provided and supported by this area.
Technology drives what we do. Plain and simple. As we’re going through a huge change as a business, we need a solid team with us who are committed to driving our systems forward.
The Infrastructure & Cloud Services Operations team are responsible for a wide range of technologies used within our Head Office by our staff. Be it our cloud collaboration tool Google Workspace, used for email and document sharing, our Corporate Storage platforms, Virtualisation or Backup technologies, Citrix for Virtual Apps and Desktops or Azure Server Administration, you will play a prominent role in ensuring these key services stay optimally working - “keeping the lights on” as well as help remediate any technical problems that are escalated to you. You would also look for ways to improve these tools in order to maximise end user experience and support us with migration projects.
About You:
You will have experience with (non-exhaustive list):
- Azure and other cloud technologies - we predominately use Azure so please keep this in mind when applying
- Experience of migrating large on-premise work loads into Azure would be desirable but not essential
- Citrix Netscaler and understanding of other Load Balancers
- Windows Server administration experience
- Good understanding of Active Directory, Linux and Data Centers
- Agile working methods and ADO board administration is desirable
- Active Directory, Group Policy and various Storage technologies knowledge is desirable
- IT change management and configuration management processes
- Proactive monitoring and maintenance of systems and services
In addition, we’re looking for you to be:
- Able to speak, read and write English at a level that enables you to complete your role, for example, to understand instructions and communicate effectively with stakeholders and/or other team members
- Experienced in effectively working in a collaborative manner in a large scale, fast paced environment within a multifunctional technical team
- Have a clean driving licence as this role comes with call-out requirements
Additional to project work, you’ll provide support to internal users, as well as working closely with other technical teams. You’ll also use your expertise and experience to help us continually improve our processes and working practices, actively enabling the department to become as efficient and effective as it can be.
The Infrastructure & Cloud Services Operations team operates a weekly shift rota. In addition they will take part in an out of hour’s callout rota supporting the business. Overtime and flexibility of shift changes are expected as many systems can only be installed or changed outside of normal business hours. Extended cover will be required to cover peak periods.
You’ll be doing all this from our Leicestershire Head Office on a hybrid basis. A fast-paced, encouraging and supportive environment in which everyone brings an energy and a commitment to delivering for our customers and their own careers. Bring your energy. Play to your strengths. Make things bigger and better than before. Let’s Take It On.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
About The Team
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email
[email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
