Senior Infrastructure Engineer

Here’s what you’ll be doing:

As a Senior BizOps Infrastructure Engineer you'll be a key player in managing our global, multi-site IT infrastructure, ensuring its smooth operation, and driving continuous improvement. You'll collaborate with 2 mid-level infrastructure engineers, a global Service Desk and Support team of 17, and a 20-member Information Security team. Your work will span a diverse technology stack, from end-user devices to cloud environments, with a focus on automation, security, and scalability. This is an exciting opportunity for a dynamic individual who thrives on meticulously designing IT architectural controls and standards, loves solving complex problems in a fast-paced environment, is passionate about cutting-edge technologies, and enjoys mentoring junior colleagues.

As one of our Senior BizOps Infrastructure Engineers, you’ll:

• lead and deliver large-scale technical projects across end-user device fleets (Windows/macOS), networks, and cloud environments.
• translate complex business initiatives into actionable project plans, ensuring successful implementation in a modern cloud environment.
• manage IT and Infrastructure projects that enhance our processes, networks, device deployments, and cloud/SaaS services.
• oversee the day-to-day operations and maintenance of our network infrastructure, including our VMware SD-WAN, Meraki LAN, Mist WiFi, and Netskope SASE.
• support and supervise two mid-level IT infrastructure engineers, helping them grow professionally.
• drive automation and Infrastructure as Code (IaC) initiatives, leveraging tools like Terraform for configuration management and continuous integration/continuous deployment (CI/CD).
• develop and maintain helpful applications and scripts (PowerShell, Bash, Terraform and Python) to automate manual processes and improve efficiency.
• define Solutions, Architectural Standards and Controls Ownership
• serve as an escalation point and architectural owner for all internal technology platforms. Support the wider team’s Implementation of mass deployment and management strategies for Windows and macOS end-user devices.
• ensure industry-standard compliance and enhance security within our SaaS and PaaS cloud infrastructure.
• identify areas for automation and continuous improvement, pragmatically advocating for their prioritisation.

We’re looking for someone who is:

• experienced in Infrastructure architectural level experience in a modern IT Infrastructure environment, with a strong focus on cloud-first solutions.
• familiar with GitHub and proven experience writing and using scripts in production environments with PowerShell, Bash, Terraform or Python.
• experienced working in a full cloud environment, with a strong preference for SaaS.
• able to have a solid understanding of APIs and experience using them to pull information or update configurations and drive automation.
• able to demonstrate IaC experience with working knowledge of Terraform or Ansible and a good understanding of CI/CD pipelines.
• experienced in designing, implementing, maintaining, and supporting Identity and Access Management (IAM) solutions (e.g. Azure AD, Okta, Google Workspace).
• capable of leading the lifecycle of Privileged Access Management (PAM) solutions, including policy definition, Just-In-Time (JIT) access implementation, and proactive monitoring of privileged activity for security threats

(We know it’s tough, but please try to avoid the confidence gap . You don’t have to match all the bullet points above to be considered for this role.)

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

Ready to build the future of Simply Business with our Infrastructure team? Apply today.