Senior Installation Scheduler

Please note that this is initially a 1year to 18 month contract with the potential to go permanent.

Echo House is a market leader specialising in Project Management, Creative & Technical Design, Artworking, Digital Content, Print, Experiential Brand Activation, and Sustainable Creative Production.

OUR MISSION

Echo’s mission is to empower our clients by delivering exceptional design and quality through a seamless integration of innovation, technology, and meticulous attention to detail, creating experiences that go beyond expectation.

We are committed to nurturing sustainable practices, prioritising the wellbeing of our planet, whilst maintaining an unwavering dedication to superior service. With passion driving our purpose, we promise to excel, consistently and without compromise.

WE STAND FOR

• An extraordinary culture of empowerment, respect, authenticity and collaboration, and a business that exceeds all expectations.
• A team that delivers beyond our leadership and who have an extraordinary life in and outside of the workplace.
• That Echo is acknowledged as the leader of sustainable design and creative production in the world.

Collaborative. Positive. Respectful. Organised. Exceptional People Skills.

The role of the Senior Installation Scheduler is a vital part of the Echo House team and an essential link between the Project Managers the install team and sub-contractors.

The Senior Installation Scheduler will have exceptional diary management and administrative skills, along with attention to detail.

The role will include but is not limited to booking in installation visits to stores, as well as ensuring that the install team have all the relevant passes, and information packs.

You will also be responsible for updating the Health and Safety RAMs reports and submitting these to the relevant store prior to the install.

Echo operates within the vibrant pulse of the design and production industry, one of the world's most challenging yet fulfilling creative sectors. Our ethos centres around positivity, which underpins every interaction, be it team collaboration, client communication, or individual tasks. As the dynamics of our work continually evolve, maintaining flexibility, responsiveness, and composure are essential to delivering efficient and effective results. We uphold a culture of mutual respect, acknowledging that each team member's unique contributions enrich our collective output. Success at Echo hinges on your capacity to collaborate, deliver results, and bring a proactive spirit to our dynamic, often high-pressure environment.

Main Duties and Responsibilities:

UNIVERSAL

• Operating with integrity – performing whole and complete work for and with all Echo colleagues, clients and suppliers alike.
• Ensuring Echo House maintains its status as an industry leading team of dynamic, proactive & professional specialists.
• In depth training is provided as a core part of all new starters’ induction. In addition, with such a nuanced and bespoke business, on–the–job learning remains the single most effective way to learn what we do and how we do it.

CORE KNOWLEDGE BASE

• Understanding of the print and graphics market (desirable)
• Scheduling experience
• Understanding materials, tools and the installation process (desirable)
• Retail space knowledge and experience (desirable)

CORE AREAS OF RESPONSIBILITY

• Booking and co-ordination of the install team and sub-contractors
• Clear communication to the project team, the logistics dept and the installers
• Ensure timings and booking procedure is maintained

MAIN DUTIES:

• Book in installation visits to stores using either stores own on-line portal or by e mail.

GENERAL

• Echo is a dynamic, busy company with a close working team and as such we sometimes require our employees to work on additional bespoke projects outside of their daily duties. This is also aimed to encourage and broaden individual skills and ambitions.
• To perform other reasonable tasks as required by the Directors or your department head.
• Follow and promote to colleagues, visitors and the public all health and safety procedures and protocols.
• Follow Echo’s sustainability policies and procedures. Promote sustainable operations to colleagues, clients and suppliers.

ESSENTIAL INDIVIDUAL CHARACTERISTICS:

• Excellent time management.
• Excellent organisational skills.
• Excellent attention to detail.
• Individual diligence with a focus on team participation.
• Level-headed approach to demanding circumstances.
• Good written and oral communication skills.
• Experience in the graphics and creative production industry.
• Ability to clearly communicate instructions to a team.
• Flexibility and willingness to provide practical support where necessary.
• Good Excel and MS Office knowledge and practical experience.
• A quick learner with a positive approach will pick up everything they need to know at Echo.
• Excel, PowerPoint, Word, Outlook and a quick learner in general operational software.

DESIRABLE INDIVIDUAL CHARACTERISTICS:

• A dynamic individual who takes pride and enthusiasm in all tasks they are assigned and those they seek out themselves proactively.
• Ability to manage multiple projects of varying nature simultaneously.

OUR GUIDING PRINCIPLES:

• Embrace Being Uncomfortable – The greatest learning moments occur when outside of your comfort zone.

Equality and Diversity:

We promote a working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility. It is therefore your responsibility to make sure you always observe and adhere to this policy.

www.echo-house.co.uk/company-policies