Senior Insurance Manager - Group Company Secretariat - 12 Month FTC

CompanyStarling

LocationSouthampton, England, United Kingdom

Posted At1/5/2026

UK Visa Sponsorship Analytics

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Occupation Type

Financial managers and directors

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£75,100 (£38.51 per hour)

Occupation rate applies

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Description

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

Reporting to the Deputy Company Secretary, we're seeking a Senior Insurance Manager to lead the Group's global insurance strategy, management, renewal and claims handling across all Group entities.

Within our rapidly evolving, growth-stage business, you'll insure that the Group maintains appropriate insurance coverage aligned to business needs, strategic growth initiatives, operational risk appetite and contractual requirements.

You'll also act as the global insurance subject matter expert and primary point of contact for all internal stakeholders, brokers and claims service providers.

This is a FTC maternity cover role requiring an experienced insurance professional who can operate autonomously, manage complex relationships and maintain a robust control environment.

Key Responsibilities:

Lead the end-to-end management of the Group's global insurance programme, including D&O, PI, Cyber, Crime, Property, Public Liability and other relevant lines
Plan, lead and execute our annual Group insurance renewal, ensuring timely submission of quality underwriting information and alignment to strategic needs
Proactively assess and implement insurance coverage necessary to support the Group's growth initiatives, including those related to international expansion and M&A
Review, evaluate and recommend insurance structures, limits, deductibles and wording in line with risk appetite and commercial efficiency
Manage global broker partnerships and maintain oversight of broker service performance
Monitor insurance market developments and regulatory/industry trends, advising senior stakeholders and committees as appropriate
Act as the central point of contact for all insurance matters across the Group, ensuring effective engagement with our Finance, Legal, Risk, Technology and People teams
Provide internal education and training to elevate understanding and implementation of insurance best practices and foster a culture of proactive risk management and informed insurance decision-making

Prepare and present papers to relevant governance committees / Group boards as required

Ensure insurance documentation, schedules and certificates are maintained, stored appropriately and remain up to date

Support contractual negotiations by advising on insurance requirements, including reviewing indemnity and liability provisions in corporate and supplier agreements

Lead the management of all claims and potential claims, engaging with insurers, brokers, internal teams and legal advisers, as required

Support incident response processes and scenario planning, where insurance policies may be triggered (e.g. cyber events), ensuring timely notification and effective claims progression

Maintain claims records, insurer notifications, reporting and MI for senior management and governance committees

Ensure insurance risks are appropriately identified, assessed and documented in Group risk management frameworks

Maintain internal controls relating to insurance policies, claims processes and financial reconciliation of premiums and recoveries

Requirements

Significant experience in commercial insurance management, preferably in a financial services environment (banking, fintech or insurance) with demonstrable experience navigating multi-jurisdictional and evolving insurance requirements

Robust working knowledge of D&O, Cyber, PI and Crime policies, including relevant regulations, market norms and policy structures

Demonstrable experience leading insurance renewals, negotiating with brokers and underwriters, and managing claims

Ability to operate with a high degree of autonomy and exercise sound judgement

Excellent relationship management and communication skills, with proven ability to articulate complex insurance and risk management concepts to diverse audiences, including advising senior stakeholders

Robust analytical and organisational skills, with meticulous attention to detail

Personal Attributes

Confident, calm and credible, able to work effectively with senior leadership
Demonstrable commercial and risk management awareness, and a pragmatic approach to decision-making
Highly organised, proactive, adaptable and able to manage multiple priorities
Commitment to maintaining high standards of accuracy and governance

Benefits

25 days holiday (plus take your public holiday allowance whenever works best for you)

An extra day's holiday for your birthday

Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off

16 hours paid volunteering time a year

Salary sacrifice, company enhanced pension scheme

Life insurance at 4x your salary & group income protection

Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton

Generous family-friendly policies

Incentives refer a friend scheme

Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks

Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us:

You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling is an equal opportunity employer, and we're proud of our ongoing

efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.