Working hours: This role is available on a part-time, job-share or full-time basis.
Location: Your location can be flexible, with attendance at your base office expected 3 days per week. There will also be regular attendance in Birmingham, typically once per month plus opportunity to visit customers across the UK occasionally.
Closing date for applications: 2nd July 2025
The opportunity:
Are you ready to take that next step in your Underwriting Career? Zurich CI are going through an exciting period of growth and as a result, we are looking for a Senior Underwriter with Property and/or Casualty experience to join us on this journey. If this sounds like something you would be interested in, we would love to hear from you!
In this market facing role, you will be joining the International Hub team, which is based out of our Birmingham office, reporting to business heads in London. Your location can be flexible, with attendance at your base office expected 3 days per week. There will also be regular attendance in Birmingham, typically once per month plus opportunity to visit customers across the UK occasionally.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
As the Senior Underwriter, you will be responsible for underwriting and servicing UK and Global Casualty and Property accounts in accordance with Commercial Insurance guidelines and procedural instructions, to fully contribute to delivering the Commercial Insurance business objectives. Acting as the subject matter expert, you will also have the opportunity to coach and mentor Underwriters in the team. Other responsibilities include:
- Develop, maintain and lead relationships with brokers in support of business retention and acquisition and work with customers and brokers to determine their insurance related needs and provide solutions.
- Proactively seek renewal and new account opportunities to build pipeline for growth, and participate in Distribution team meetings as they relate to assigned brokers and / or territory.
- Evaluation of global risks to assess loss potential, acceptability and to allocate capacity accordingly.
- Work with and monitor underwriting guidelines, rating tools, insurance laws and regulations.
- Contribute to and implement agreed technical standards, controls, practices and procedures thereby maintaining integrity of underwriting function.
- Issue of standard (and where required bespoke) policy wordings.
- Develop, maintain & collaborate with Line of Business representatives, Underwriting Service, Distribution, Claims and Zurich Resilience Solutions.
- Lead the implementation of projects to deliver defined objectives with allocated resources and within required timescales.
- Promote continuous improvement and process efficiency
- Cross-Sell other lines of business and services to increase the organization's product density with the account and promote long term retention
What are we looking for?
- Strong communication skills and the ability to build and maintain key relationships with customers and brokers.
- Strong negotiating skills.
- Proven experience of working in multi-national programmes.
- ACII or other relevant professional qualifications.
- Comprehensive knowledge of the market environment, practices, procedures and emerging trends.
- Analytical approach to pricing and exposure assessment.
- Collaborative working style.
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. 
