Senior Network Visualisation Manager

Technology teams in the UK work closely with our global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. They also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank. Our multi-disciplined teams include DevOps Engineers, IT Architects, Front and Back End Developers, Infrastructure specialists, Cyber experts, as well as Project and Programme managers.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Role purpose

The Network Visualisation Manager is responsible for creating and maintaining the Network Maps. This role will provide a new capability within the Connectivity team to have dynamically created Network diagrams to assist with problem determination and change implementation.

Principal Accountabilities and Responsibilities

• Technical Visibility:
• Ensures that the technology choices made as part of the innovation workstreams can be incorporated in into the Network Maps and Manages iteratively delivers a set of data sources that allow the Network Maps to be generated.
• Ensures that the solution designs are compliant with the requirements to maintain a Network map of the associated services to be introduced and the relationship between Business Services, Applications and Networks services can be maintained.
• Interprets and communicates the information required to maintain the Network Maps to the Network Tooling team and associated platforms to ensure there is a full understanding of the information required to generate the map and how the maps can be used to aid problem investigation.
• Ensures the various pieces of data sources can be used to complete the overall Network Map and ensure there are no components missing from the overall picture, including linkage to Business Services and Applications
• Manages the research and identification of new and future technologies that can be adopted by Connectivity to support the evolution of the Network Maps.

• Network Mapping Governance:
• Manages practical governance activities for Connectivity, such as ensuring any change activity is reflected in the Network Maps
• Manages and evolves the technology to generates the Network Maps and defines data sources used to define the Network Map to maintain the association between Business Services, Applications & Infrastructure.
• Manages and undertakes Network mapping reviews to ensure the maps accurately represent the current state of the Network in relationship to the evolving HSBC business environment.

Leadership & Teamwork

• Maintains close alignment with Transformation, engineering, testing, and solution architecture teams to ensure new technologies can be reflected in the overall picture of the network and communicates the approach within the relevant platform and influence associated roadmaps to maintain the visualisation of the network infrastructure.

• Works with Service Management to build and ensure the linkage between network components and business service exist and are maintained within the CMDB.

Functional Knowledge

• Comprehensive understanding of Connectivity requirements and group strategy to ensure alignment.
• Comprehensive understanding of state of art technologies, trends and patterns as a means understanding the evolution of the Networks estate.
• Strong influencing, analytical and problem-solving skills, with comprehensive capability to understand the linkage between Business Services, Application, Infrastructure & Networks.
• Comprehensive communication skills and comprehensive capability to adapt verbal and written communications to the appropriate audience to communicate at the right level.
• Strong Vendor Management experience in Networks within an enterprise level organisation is essential

We offer hybrid style working and the site location could be any offices of your choice including Birmingham, Sheffield and Edinburgh

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500