Senior Pega Business Architect

FDM is a global business and technology consultancy seeking a Senior Pega Business Architect to work for our client within the public sector. This is initially a 7-month contract with the potential to extend and will be a fully remote role.

Our client is seeking highly skilled and experienced Senior Pega Business Architect to lead the design and optimisation of business processes within our Pega-based digital transformation initiatives. This pivotal role acts as a bridge between business requirements and technical delivery, ensuring that all solutions are scalable, reusable, and aligned with strategic objectives.

Responsibilities

• Lead the creation of Business Requirements Documents (BRDs) that align with project objectives and measurable outcomes
• Develop and refine user stories in adherence to INVEST principles, supporting agile sprint planning and execution
• Conduct stakeholder interviews and document insights to ensure alignment with business goals and traceability of requirements
• Maintain a prioritised requirements matrix and a traceability matrix linking all requirements to overarching business needs
• Collaborate with stakeholders to review and obtain formal approval for Functional Specification Documents
• Document current (“as-is”) processes, capturing all relevant activities, decision points, and outcomes
• Design improved (“to-be”) processes with measurable enhancements, aligned with Pega case management best practices
• Ensure all solution components are fully documented, including relevant diagrams and technical details
• Guarantee that all deliverables pass quality assurance gates prior to deployment
• Design components with reusability in mind, applicable across multiple use cases

Requirements

• Minimum of 5 years’ experience as a Pega Business Architect, delivering solutions in enterprise environments
• Deep understanding of Pega case management, DCO (Direct Capture of Objectives), and BPM principles
• Strong background in process modelling, stakeholder engagement, and requirements gathering
• Familiarity with WCAG accessibility standards and inclusive design principles
• Excellent communication, documentation, and presentation skills
• Pega Business Architect certification (CSA or higher) is highly desirable
• Strong experience in agile methodologies, particularly Scrum and SAFe, including working with product owners, scrum masters, and development teams
• Understanding of data modelling within Pega, including entity relationships, data pages, and reporting structures
• Familiarity with Pega UX/UI design principles, including the ability to contribute to accessible and inclusive interface design

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave, work-place pension and BAYE share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.