Senior People Manager

Senior People Manager

Salary: £65,000 - £70,000 per annum,+ excellent benefits, including 27 days holiday, 2:1 pension (up to 12% employer contribution), plus many more

Location: London/Hybrid with time in our office approximately once per week

Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?

That’s nearly a third of all adults in the UK.

We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

We are continuing our work following our latest round of funding, and as a result we are now seeking a Senior People Manager to join our People Team, to work closely with the Director of People leading day-to-day people operations, managing a People Assistant to provide high quality people guidance and support to teams.

You will lead people project work, designing and developing effective and efficient processes and policies and everything else which comes with being a generalist in a people related role in a growing organisation.

The role will also play an important part in developing a positive and inclusive working culture and developing a practical and engaging approach to how we embed equality, diversity and inclusion actions. As well as strengthening our employer brand to help attract diverse, talented and committed people who are aligned with our values and motivated by our mission.

This is a unique opportunity to contribute to a mission-driven organisation, ensuring resources are strategically aligned with our goals to drive meaningful social impact

Key Responsibilities

• Act as the go-to lead for all People operations, supporting high-quality HR service delivery across the team
• Manage and develop the People Assistant, providing leadership and day-to-day oversight
• Lead the end-to-end recruitment process, supporting inclusive hiring and a standout candidate experience
• Drive performance and development activities, including managing the annual performance review process
• Support delivery of the people strategy across the full employee lifecycle: attract, develop, reward, and retain
• Oversee payroll accuracy, manage people systems and ensure compliance with policies and legal requirements
• Champion equality, diversity and inclusion across policies, practices, and team culture
• Lead on People projects including team engagement, wellbeing, reward, and learning & development initiatives
• Serve as liaison with key stakeholders, including legal advisors, payroll providers, and recruitment partners
• Help shape internal communications and foster an inclusive, collaborative working culture

Essential experience & qualifications:

• Proven success in a senior People/HR generalist role, delivering across the full employee lifecycle
• Sound working knowledge of employment legislation and practical application in a fast-paced environment
• Strong experience leading recruitment and sourcing great talent
• Confident managing employee relations cases and advising managers
• Experience of working with and maintaining HR systems and accurate people data
• Strong organisational, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• Comfortable supporting performance, learning and development plans

Desirable experience

• CIPD Level 5 or equivalent experience
• Experience working in a fast-paced start-up or scaling organisation
• Experience leading diversity and inclusion initiatives
• Familiarity with public or not-for-profit sector working environments

Person Profile

• Passionate about our mission to improve financial resilience for people in vulnerable circumstances
• Thrives in a generalist role with lots of variety and autonomy
• Brings a positive, proactive approach with a strong sense of fairness and inclusion
• Confident working with complexity, ambiguity and new ideas
• Takes pride in building trusted relationships across all levels
• Enjoys developing others and creating a collaborative, compassionate team culture
• Great team player, always willing to support colleagues and try new ways of working

Who are Fair4All Finance?

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.

You can find more information on us and our work at www.fair4allfinance.org.uk.

Fair4All Finance is a Disability Confident Committed scheme member.

Fair4All Finance is a Disability Confident Committed member. We’re committed to an inclusive workplace and will offer an initial interview to disabled applicants who meet the essential criteria for the role. You’ll be able to indicate this in your application.

If you do require any support or reasonable adjustments during the process, please contact us at [email protected].

Our Benefits include:

Financial Security:

• Pension (2:1 up to 12% employer contribution), group life assurance, critical illness, and income protection, family leave

Wellbeing:

• 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Personal & Professional Development:

• Individual discretionary Training budget
• Book Club – mission aligned, up to 4 per year

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses. Your CV will only be reviewed at a later stage in the process.

Due to the nature of our work, and depending on the role, successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our checks via TrustID.

All applicants must have an existing Right to Work in the UK