Senior People Partner

THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

The Senior People Partner (Retail) is a critical role, acting as a true business partner, line manager, and the designated delegate for the Head of People Partnering and Talent Acquisition. You will execute the People & Culture plan across the entire UKEU business. This role demands advanced HR expertise to proactively manage organizational design, lead complex change management initiatives, and influence senior Retail leaders on critical matters of talent, performance, and succession. You will oversee and resolve the most complex, high-risk employee relations cases escalated from the field, ensuring all peoples solutions are commercially focused, legally sound, and reflective of our brand values.

ABOUT THE TEAM

Reporting into the Head of People Partnering and Talent Acquisition, this position holds direct line management responsibility for the People Advisor (Retail), serving as a key mentor and escalation point for the Retail People function. You will work collaboratively across the business, maintaining strong partnerships with senior Retail leadership (e.g., Head of Retail, District Managers, Brand Leaders) and corporate functions to drive consistent and commercially successful outcomes.

WHAT YOU’LL BE DOING (KEY RESPONSIBILITIES)

Partnering

• Act as a co-pilot to senior Retail leadership, translating business goals into proactive, long-term people plans specifically for the Retail environment.
• Working with the Head of People Partnering & Talent Acquisition, you will lead the execution and roll-out of People & Culture initiatives across UKEU Retail.
• Use data, logic, and advanced persuasion to influence Retail leaders to make people-focused decisions that drive positive change and commercial retail goals.
• Lead and manage complex organizational design, restructuring, and redundancy programmes specific to the Retail store network, ensuring structural changes support long-term business goals.
• Take accountability for critical P&C processes and decision sign-offs for the Retail client group, putting personal credibility on the line.

Talent Management & Development

• Lead talent reviews and succession planning cycles for the Retail client group, identifying and mitigating future talent risks.
• Line manage, coach, and actively develop the People Advisor (Retail), delegating appropriately and ensuring the quality and accuracy of their ER case management and advice.
• Provide coaching and counsel to Retail leaders on organizational effectiveness and team performance across the store network.
• Act as a mentor to junior team members within the People/HR function, fostering a culture of continuous development and initiative.

Employee Relations & Conflict Pre-emption

• Lead and resolve high-risk and complex employee relations cases (e.g., tribunal preparation, systemic issues, collective disputes). Act as the escalation point for People Partners.
• Identify and pre-empt any potential sources of conflict within the Retail client group, ensuring continued collaboration and productive relationships.
• Apply pragmatism in the application of policies and procedures for the Retail business, knowing when to adapt style while operating within legal boundaries.

Organizational Change

• Anticipate the impact of organizational change (e.g., new retail operating models, major policy changes) on the brand, proactively setting in place processes to embed the changes successfully and actively selling the benefits to Retail stakeholders.
• Think globally and cross-functionally, understanding the implications of Retail P&C actions beyond your immediate client group.
• Demonstrate courage and conviction when influencing difficult decisions with senior Retail leadership.

WHAT WE’RE LOOKING FOR (SKILLS & QUALIFICATIONS)

• People Management: Demonstrable experience in line managing, coaching, and mentoring junior HR professionals (People Partners/Advisors/Administrators).
• Brand Ambassador: Your genuine love for fashion is evident. You'll be an ambassador for our brand, connecting with customers and colleagues over the power of an amazing outfit.
• Driven by Success & Tenacity: You possess a winning mentality. You're resilient, focused on solutions, and committed to overcoming challenges to deliver outstanding results.
• Commercial Acumen: A deep understanding of the Retail business and operating models. Proven ability to think beyond the immediate problem and look to underlying causes, always maintaining awareness of the broader business impact.
• Advanced HR Expertise: Deep, authoritative knowledge of UKEU employment law and HR best practice, with a track record of successfully resolving highly complex, high-risk ER cases.
• Influence: Highly skilled in relationship building, negotiation, and using advanced persuasion tactics, data, and logic to influence senior stakeholders, even in the face of opposition.
• Data-Driven Insight: Proficient in using HR data (e.g., turnover, ER trends) to provide analysis and recommendations for continuous improvement.
• Integrity and Courage: Embodying our core values, you demonstrate honesty and trustworthiness, acting as a determined protector of our brand, profit, and teams. You hold your position with courage when necessary, ensuring the well-being of our customers, product, profit margins, and the health and safety of our teams and environments.
• Autonomy & Initiative: A history of driving own activity, demonstrating initiative, and looking to increase areas of responsibility by proactively initiating requests for work.
• Influence & Stakeholder Management: Exceptional skills in building trust, influencing decisions, and managing conflicting priorities among senior executives.
• CIPD or equivalent experience is highly desirable.

ABOUT THE LOCATION

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

WHAT WE STAND FOR

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

BENEFITS

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
• We are a disability committed certified employer
• Employee discount for you to spend with family and friends
• 25 days holiday increasing to 28 days after 2 years continuous service
• Bank holidays, birthdays and volunteering days off
• Access to dental cash plan & free virtual GP appointments through Aviva
• UNUM employee assistance helpline
• Life assurance cover
• Access to discounted gym membership and corporate discounts
• Hybrid working in our historic East London studios, working hours are 9-5.30pm
• Free, confidential, wellbeing and lifestyle support with Retail Trust
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
• Health days for you to use either for physical or mental wellness
• Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.

#LI-Hybrid