Senior People Support Advisor

Grade B - £39,784 (National) or £45,456 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £581 per annum for those working from home.

Contracted Hours: Full time 37 hours per week. We may consider compressed hours

Contract Type: x1 Permanent & x1 12 Month Fixed Term or Secondment Opportunity

Location: Home or office based, flexible location (or London office). Hybrid working (working 2 days a week from home). CQC’s offices are in London, Newcastle, Leeds, Nottingham and Bristol

Closing date: Thursday 4 September 2025 at 11.59pm

Make a differenceEvery role at CQC contributes to our mission, if you’re looking for a new role in People and Culture that gives a true sense of meaning and purpose, then you’ve found it! As a Senior People Support Advisor, you’ll help shape how we support our people, ensuring our HR services are fair, effective, and aligned with our values.

Picture this

Imagine leading a team of People Support Advisors, guiding managers through complex people matters, and helping shape the future of HR at CQC. You’ll be at the heart of meaningful work that supports our mission to improve health and social care for everyone.

At CQC as a Senior People Support Advisor in the People and Culture team, you might get the chance to:

• Lead on organisation change projects, balancing business-as-usual with strategic transformation.
• Drive recruitment and redeployment activities that ensure value for money and the right outcomes for CQC.
  
  

The role

You’ll be key in helping us deliver our work. In this role, you’ll:

• Lead HR support: Provide expert advice and guidance to managers and directors, ensuring HR services meet business needs and align with policy and best practice.
• Manage and develop teams: Line manage People Support Advisors, supporting their development and ensuring high-quality service delivery.
• Oversee casework and change: Manage complex HR cases and support organisational change initiatives, ensuring fair and consistent outcomes.
  
  

Show Us

We’ll be looking for the following skills, knowledge and experience in your application form:

• Experience delivering HR advice: You’ve worked in an HR advisory role, supporting managers with people-related issues and applying HR policies confidently.
• Knowledge of HR operations: You understand key HR areas like resourcing, reward, and organisational development, and can apply this knowledge to real-world challenges.
• Ability to manage risk and influence: You’ve assessed HR risks and influenced decisions through clear communication and evidence-based recommendations.
  
  

Join us at CQC and grow your career in an organisation that values learning, collaboration, and meaning.

Compliance

Note For Internal Candidates

As one of these roles is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.

To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

If you’d like an informal chat about the role contact – Joanne Claxton, People Support Manager (Advice & Guidance); [email protected]. For general enquiries, please email [email protected].

The Benefits

We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!
  
  

Please see our benefits page for the full list.

Equity for all

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact [email protected]. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We Welcome Applications From Everyone, And Colleagues Can Find Support And Community Among Our Many Employee Networks. This Includes People Of Any

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability
  
  

Values and vision

We are guided by our core values, which shape our work and our culture.

Excellence – being a high-performing organisation.

Caring – treating everyone with dignity and respect.

Integrity – doing the right thing.

Teamwork – learning from each other to be the best we can.

We are a disability confident employer and a carer confident employer.

A Note on AI

About

AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.