The Mental Health care group are looking for several highly motivated, well organised and effective Registered Nurses to provide high quality complex clinical telephone triage and clinical assessment to individuals presenting with mental health illness/conditions, in psychological distress or acute crisis, resulting in a safe and appropriate clinical decision.
The “111#2” team will be the nurse led single point of contact for all urgent mental health needs in the CTM footprint as well as providing direction for all citizens across our 3 Local Authority communities who require advice and information in relation to their psychological and mental health wellbeing.
The post holders will act as a point of escalation and decision maker for clinical triage and risk management. They will support the Clinical Lead in the operational management of the Service which will be facilitated through the National 111 Service.
The post holders will also need to support the Service to maintain professional clinical standards, be professionally accountable for the delivery of its associated functions.
This post is office based, given the nature of this work, there will be no remote working. Flexible working is required in line with service need over 24 hours 7 days a week.
08:30am - 20:30pm Day shift 20:30pm - 08:30am Night shift
The post holders will manage a team of staff including Well-being Practitioners. They will act as a point of escalation and decision maker for clinical triage and risk management.
Support the Clinical Lead in the operational management of the Service which will be facilitated through the national 111 Service.
Provide highly specialised clinical advice to other mental health professionals, acting as the clinical decision maker when triaging individuals with sometimes multiple and highly complex mental health needs.
Work with team members to achieve service delivery expectations, ensuring an understanding of the service goals and objectives.
Deliver compassionate and focused care to those in need of mental health support. Support the evaluation and management of clinical triage to ensure a range of recovery focused interventions, utilising Third Sector organisations and community resources.
The post holders should be flexible and adaptable to accommodate the needs of the Service. In the absence of the Clinical Lead, the post holders are designated to take charge of the service.
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses On Uniting Our Region Around Shared Health And Wellbeing Goals. Our Values Guide Us Daily
- We listen, learn, and improve
- We treat everyone with respect
- We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
For further details / informal visits contact: Name: Kathryn Rich Job title: Clinical and Development Lead Email address:
[email protected] Telephone number: 01443 443443
