Senior Procurement Manager - BPO

Our client, a leading media and entertainment brand in Europe, is seeking a strategic Senior Procurement Manager to drive their customer services sourcing strategies. This pivotal role offers the opportunity to make a significant impact on the business by negotiating key supplier agreements and identifying cost-saving opportunities.

Position Overview

The Senior Procurement Manager will play a crucial role in leading the sourcing strategy for outsourced contact centres across the UK operations. This position requires a strategic leader capable of developing and delivering strategies that align with the company's long-term goals while building strong relationships with internal stakeholders and key suppliers.

Responsibilities

• Lead the sourcing strategy for outsourced contact centres across the UK, negotiating major agreements with key suppliers
• Analyse spending to identify savings opportunities and develop smart sourcing strategies for cost savings and efficiency
• Build and maintain strong relationships with internal stakeholders and key suppliers
• Proactively manage potential risks by staying ahead of industry trends and market developments
• Collaborate with colleagues across Europe and the wider group, including Italy, Germany, and the US

Requirements

• Proven procurement experience in the contact centre industry
• Strategic leadership skills with the ability to develop and deliver strategies in a global company
• Confident negotiator capable of handling complex deals with senior stakeholders
• Excellent relationship-building skills across global teams
• Results-focused approach to achieving cost savings and efficiencies

Company Overview

Our client is Europe's leading media and entertainment brand, serving millions of customers across multiple countries. Their Procurement team proactively manages a global supplier network to protect the business and drive long-term value. Leveraging expertise, scale, and business understanding, they navigate the global marketplace while balancing value, risk, and social responsibility. The team aims to accelerate transformation and innovation by connecting the right people, products, and services to create technologies and experiences that define their brands.

Benefits

• Generous pension package
• Private healthcare
• Discounted mobile and broadband services
• On-campus amenities, including subsidised restaurants, cafes, a Waitrose, a gym, a cinema, car wash services, and a beauty salon

How to Apply

For more information about this exciting role and if you meet the criteria, please submit your details without delay to [email protected] quoting MB/1271520.

Langley Search & Selection (langleysearch.com) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs across the UK, Europe and globally for our clients, from large global multinationals to SMEs