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About The Business
At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link at: https://www.icis.com/explore.
About The Role
ICIS the largest information provider for the petrochemical and energy markets is looking for a bright, analytical minded Product Analyst to support the product team and our transition to a data and analysis company.
The insight and analysis provided by the product analyst will support the product team in understanding customer engagement, product performance and ultimately help us to make the right business decisions. Product analytics has become increasingly important within ICIS over the last years and as we pioneer new ways of customer analytics such as our Product Success Score (PSS). The new Product Analyst will allow us to drive the developments forward and ensure that all innovation on the product development side is supported by similarly innovative product analysis.
Responsibilities
- Develop and maintain dashboards and metrics to support product decisions
- Collaborate with product managers to define KPIs for new and existing products
- Analyse customer behaviour to identify trends, opportunities, and areas for improvement
- Lead the development of a company-wide product analytics strategy
- Translate business questions into data-driven insights
- Work with engineering teams to ensure data quality and availability
- Support continuous improvement of product documentation and processes
- Manage relationships with internal and external analytics tool provider
Requirements
- Strong analytical thinking and creative problem-solving skills
- Experience with data analysis tools (e.g. Python, R) and SQL
- Familiarity with web analytics platforms (e.g. Adobe Analytics, Google Analytics)
- Ability to communicate complex insights clearly to diverse audiences
- Experience with data visualisation tools (e.g. Tableau) is a plus
- A collaborative mindset and ability to work across teams
- Motivation to learn and grow in a dynamic environment
- Relevant experience or education in a quantitative field (formal degrees welcome but not required)
Learn more about the LexisNexis Risk team and how we work
