Senior Product Manager

About Tribal

At Tribal, we’re shaping the future of education through cutting-edge technology. As a global leader in EdTech, we deliver innovative software solutions that empower educational institutions to transform learning experiences and drive student success.

Our mission is to pioneer the tools, services, and platforms that enable educators to inspire, engage, and achieve the best outcomes for learners around the world.

Our dynamic EBS Product Management team is at the heart of this mission—dedicated to evolving and enhancing our flagship EBS product to meet the ever-changing needs of our education partners. They lead with vision, fuel innovation through market insights, and work hand-in-hand with teams across Tribal to deliver powerful, forward-thinking solutions that make a real difference.

The Product

EBS is an innovative student management system that gives educational institutions a unified view of their student data. Designed for further education (FE), higher education (HE), and training providers, EBS streamlines the collection, management, analysis, and sharing of student information—enhancing operational efficiency and boosting student engagement.

The Role

As the Senior Product Manager, you will hold responsibility for growing and developing ebs system across Higher Education, Further Education, and Work-Based Learning. As a global market leader, this involves working closely with our education customers across the world, as well as supporting sales with strategic opportunities.

The role is mostly remote but will require travel to one of our offices, which is likely to be Sheffield.

Your responsibilities will include:

• Defining product requirements and user stories based on customer feedback and business needs.
• Creating and maintaining product roadmaps, ensuring alignment with business goals and customer needs.
• Collaborating with engineering, design, and QA to ensure successful product delivery.
• Conducting market research and competitive analysis to inform strategic decisions.
• Supporting the development of documentation for features and products.
• Taking ownership of product strategy, driving innovation and shaping development for EBS or significant feature sets.
• To support the Product Owners and Business Analysts within Tribal’s product development framework.
• Developing business cases and ROI analysis for new product initiatives.
• Managing cross-functional product development and rollout.
• Mentoring junior product managers through peer mentorship.
• Leading customer discovery initiatives and validate product-market fit.
• Defining product pricing and go-to-market strategies.
• Managing stakeholder expectations, ensuring clear communication and engagement across roadmaps, feedback cycles, and market activities.

The skills you’ll need:

• Existing knowledge of Product Management practices.
• Demonstrable experience of successful commercial product delivery
• Strategy development and market evaluation experience
• Competency in managing a medium/large Product team.
• Good understanding and experience of working with development teams.
• Experience of creating and maintaining software roadmaps.

It would be great if you had:

• A background in education Product Management.
• Knowledge of the Further Education sector;
• Standards
• Regulations
• Agendas

What can Tribal offer you?

We offer a range of exceptional benefits to support your wellbeing and work-life balance, including a comprehensive Health Cash Plan, Private Medical Insurance and Employee Assistance Programme, along with a generous parental leave package and the ability to buy or sell holiday each year.

You'll also have access to E-Learning Opportunities to enhance your skills, Volunteer Days to give back to your community and access to Achievers, our reward and recognition platform, to ensure you can thrive both personally and professionally in a supportive and rewarding environment.

We also offer the option of working overseas for up to 8 weeks per year.

We’re committed to creating an environment that enables employees to balance their responsibilities inside and outside of work and encourage and support a range of flexible working patterns for all colleagues. If you need flexibility, apply and discuss your needs with us.

Criminal Records and Security Checks

If you are successful in your application, a security/criminal record check will be required before we can employ you, If, following the check the nature of a conviction is deemed unacceptable, this may lead to an offer of employment being withdrawn.

As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector.

Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.