Job Description
Senior Product Specialist
Job Type: Full-time, Permanent
Salary Range: £41,725 - £52,156 per annum, depending on experience.
Location: IB (International Baccalaureate®) Global Centre, Cardiff
Hybrid working opportunity - 1 day in office
About The IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,800 schools across 162 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.
About The Position
The International Baccalaureate (IB) is undergoing a bold digital transformation - and this is your opportunity to be part of it. As a
Senior Product Specialist within our newly established
Digital Office, you’ll play a pivotal role in shaping the future of IB’s digital product ecosystem. This isn’t just about managing products - it’s about reimagining how we serve schools, educators, and learners worldwide through digital innovation.
The Digital Office sits at the heart of our product strategy, with end-to-end responsibility for customer-facing products across our existing platforms and new ventures. You’ll join a multidisciplinary, impact-driven team responsible for delivering meaningful, measurable outcomes in a fast-evolving educational landscape.
The role is a cross-functional Product role that will focus on partnering with the Head of Product in each of the Digital Domains, and the Digital Office’s Senior Leadership Team to ensure adoption of our Product Management Operating Model in line with the IB’s strategic vision.
On a day-to-day basis, this role is responsible for partnering across each domain and each functional group in the digital office (specifically, data and analytics, engineering and UX to ensure consistent application of workflows, interpretations, models and so on, for a transparent and well mechanized operating model.
Responsibilities
Key Responsibilities
- Influence product strategy across interconnected domains, aligning with broader organizational goals, and owning transparent and well-operated product processes.
- Develop a regular working relationship with the strategy team to bring IB strategic vision into new product concepts.
- Guide discovery and innovation efforts to unlock new value opportunities across portfolios.
- Partner with Head of Products to ensure long-term strategic objectives are accommodated and balanced in roadmaps alongside ongoing operational work, to maintain high standards of delivery and operational excellence across each of our product domains.
- Support the Director of product in developing relationships with senior leaders and stakeholders (and the mechanisms to maintain effective relationships beyond direct line of sight) to drive alignment and investment in high-impact work.
- Continuously monitor the education and edtech landscape, staying ahead of competitor moves, emerging technologies, and shifting user expectations to keep our products relevant and future-ready.
- Accountability for product management tooling and technology selection and management to support operational needs in disciplinary function.
Qualifications
Job Requirements:
About You
- Extensive experience in product management with a proven track record of delivering impactful digital products, preferably in complex or regulated environments.
- Deep understanding of product development lifecycle, user-centered design, agile methodologies, and data-driven decision-making.
- Strong technical fluency; able to collaborate effectively with engineering teams and translate complex technical concepts into business outcomes without needing to code.
- Exceptional communication, stakeholder management, and storytelling skills, aligning cross-functional teams around a clear vision.
- Demonstrated leadership in coaching and mentoring other product managers, fostering a culture of continuous learning, psychological safety, and high performance.
In addition to your salary, we offer an attractive range of benefits including:
- 10% employer pension contribution from first day of employment (minimum contribution required from yourself is 3%)
- 25 Days annual leave, plus public holidays, with the option to buy up to 5 days additional annual leave
- Flexi Hours with our core hours as 10am-12pm and 2pm-3pm. You can flex your 37.5 hours per week around this
- Enhanced family friendly benefits
- Life assurance 4x annual salary
- Paid volunteering leave
- Flexible benefits allowance at 1.5% of your annual salary
- Excellent continuous professional development
- Health and wellness schemes
- Disability Confident Employer
- Cycle to Work scheme
- Discounts on a range of products, including days out and Gym Memberships
- Cash back opportunities available from a wide range of retailers
- Employee Assistance Programme
- Free on-site car parking*
- Please note that in September 2025 our Cardiff Office will relocate to Fusion Point One, Dumballs Road, Cardiff, CF10 5BF. The building is a 5-minute walk from Cardiff Central Station and a 10-minute walk to the city centre. Our new offices will have 60 parking spaces available which will be reservable online.
Applications are being received until 03 September 2025
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.
