Senior Professional – SEND Tribunals, Mediation and Complaints
Company
Location
London, England, United Kingdom
Posted At
8/8/2025
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Description
Overview
London Borough of Harrow has an exciting opportunity for a Senior Professional - SEND Tribunals, Mediation and Complaints.
The post holder will provide key leadership in case management of SEN appeal related cases to ensure that the Council discharges its responsibilities effectively in relation to statutory appeals to the Special Educational Needs and Disability Tribunal (SENDIST), which is part of His Majesty’s Courts and Tribunal Service (HMCTS). In addition, you will manage all requests for mediation and complaints received by the SEN Assessment and Review Service.
As a Senior Professional, you will represent the Local Authority at the Special Educational Needs and Disability Tribunal and defend appropriateness of the proposed service provision for an individual child/young person. The successful candidate must be able to lead on complex casework, providing effective mediation, drawing on strong negotiation and influencing skills across a range of complex SEN issues between parents, schools and multi-disciplinary practitioners.
About You
The successful candidate will have:
Related Documents
For more information, please refer to the Role Profile/Selection Criteria
London Borough of Harrow has an exciting opportunity for a Senior Professional - SEND Tribunals, Mediation and Complaints.
The post holder will provide key leadership in case management of SEN appeal related cases to ensure that the Council discharges its responsibilities effectively in relation to statutory appeals to the Special Educational Needs and Disability Tribunal (SENDIST), which is part of His Majesty’s Courts and Tribunal Service (HMCTS). In addition, you will manage all requests for mediation and complaints received by the SEN Assessment and Review Service.
As a Senior Professional, you will represent the Local Authority at the Special Educational Needs and Disability Tribunal and defend appropriateness of the proposed service provision for an individual child/young person. The successful candidate must be able to lead on complex casework, providing effective mediation, drawing on strong negotiation and influencing skills across a range of complex SEN issues between parents, schools and multi-disciplinary practitioners.
About You
The successful candidate will have:
- In-depth knowledge and understanding of current SEN legislation and reform, statutory procedures and processes governing the provision of services for children with special educational needs.
- Extensive knowledge of other related legislation, including legislation governing Adult Social Care, the Children Act and safeguarding processes.
- Knowledge of the Equality Act, particularly in relation to children and young people with disabilities.
- In-depth knowledge of the SEND appeals process and experience of managing mediation, disagreement resolution and appeals casework.
- Knowledge of Local Authority complaints procedures.
- High-level oral communication skills.
- Effective negotiation skills.
- Minimum degree level qualification.
- Experience of communicating with children, their families and professionals concerning complex issues.
- Ability to travel for business purposes.
Related Documents
For more information, please refer to the Role Profile/Selection Criteria
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