Senior Professional Support PA & Internal Comms Support
Company
Location
London, England, United Kingdom
Posted At
6/16/2025
Advertise with us by contacting: [email protected]
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Description
Senior Professional Support PA & Internal Comms Support
Division – Communications
Department – Internal Comms, External Affairs and Transparency
Salary - National (Edinburgh and Leeds) ranging from £28,800 to £38,333 and London from £31,600 to £42,133 per annum (salary offered will be based on skills and experience)
About The FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
The newly created Internal Comms, External Affairs and Transparency department contains both internal and external facing teams. The External Affairs team is the interface between the FCA and key external audiences including Parliament, business and consumer groups, think tanks and Government. The internal comms team is at the heart of the employee experience managing employee communications across the FCA and our Correspondence teams handle our executive correspondence, MP letters and processes and release information under the Freedom of Information Act, Publication Scheme, DP Witness statements, Re-use of Public Sector Information.
What will you be doing?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)
Minimum
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
Benefits Of Working At The FCA
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA - Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
Got a question?
If you are interested in learning more about the role, please contact: [email protected]
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
Division – Communications
Department – Internal Comms, External Affairs and Transparency
Salary - National (Edinburgh and Leeds) ranging from £28,800 to £38,333 and London from £31,600 to £42,133 per annum (salary offered will be based on skills and experience)
About The FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
The newly created Internal Comms, External Affairs and Transparency department contains both internal and external facing teams. The External Affairs team is the interface between the FCA and key external audiences including Parliament, business and consumer groups, think tanks and Government. The internal comms team is at the heart of the employee experience managing employee communications across the FCA and our Correspondence teams handle our executive correspondence, MP letters and processes and release information under the Freedom of Information Act, Publication Scheme, DP Witness statements, Re-use of Public Sector Information.
What will you be doing?
- Coordinating diary and room bookings to support scheduling needs
- Managing inbox and document reviews for efficient workflow
- Preparing daily briefing packs to assist decision-making
- Organising and recording minutes for fortnightly management meetings
- Facilitating appraisal meetings and moderation processes
- Handling delegated administrative tasks, including expenses and leave management
- Maintain and update the departmental budget tracker to ensure accuracy and efficiency
- Support the departmental risk register, coordinating regular review meetings and documenting outcomes
- Manage stakeholder relationships, maintaining key contacts and ensuring effective communication
- Oversee coordination with key suppliers, fostering productive partnerships and smooth operations
- Organise and facilitate weekly leadership meetings, keeping records up to date and managing distribution lists
- Plan and coordinate internal and external events, including town halls and FCA-wide engagements
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)
Minimum
- Experience in delivering high-quality administrative support, including mailbox and diary management
- Experience of working confidently and effectively with a wide range of senior internal and external stakeholders
- Experience of working with Microsoft Office applications
- Demonstrate ability and confidence in exercising sound judgement to make timely decisions on the Head of Department’s behalf, informed by the relevant information
- Flexibility to adapt and react to changing circumstances, reprioritising as necessary and a willingness to take on new tasks and responsibilities
- Ability to maintain security, trust and confidentiality of information
- Proven ability to communicate with individuals at all levels
- A flexible and collaborative team player with the ability to work on your own initiative, be proactive and influence others
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
Benefits Of Working At The FCA
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
- Life assurance of eight times your basic salary
- Income protection
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA - Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
- This role is graded as: Senior Professional Support - Corporate
- Advert Closing Date: 26th June (please submit your application before 11:59 on June 25th)
- CV Review/Shortlist: 27th June
- Competency Based Interview: WC 30th June
Got a question?
If you are interested in learning more about the role, please contact: [email protected]
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
Advertise with us by contacting: [email protected]
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