Senior Project Manager

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!

About the role

Are you an expert project manager ready to lead critical initiatives that directly shape the success of a major financial services business? Hargreaves Lansdown (HL) are looking for a Senior Project Manager to own and deliver one high-complexity project or a couple medium-complexity projects within our strategic programme portfolio.

The projects you manage will have significant influence on business performance and customer perception. You will drive transformative changes across processes, systems, and culture - navigating complex legal, regulatory, and operational challenges, while managing key supplier relationships and cross-functional dependencies.

What you'll be doing

• Taking full ownership for the end-to-end delivery of one high-complexity project or up to two medium-complexity projects.
• Define, establish, and lead effective project governance models, engaging stakeholders up to senior leadership.
• Manage key contract deliveries, ensuring customers and suppliers meet plans while protecting HL's commercial interests (typical contract value under £3m).
• Identify, capture, and coordinate complex interdependencies across the organisation critical to project success.
• Exercise full autonomy and authority to hold project teams and stakeholders accountable within your project domain.
• Demonstrate comprehensive understanding of Hargreaves Lansdown's investment management processes.
• Expertly apply both Waterfall and Agile project management methodologies to deliver results.
• Leverage strong knowledge beyond project management, including business case development, customer experience strategy, product strategy, solution design, technical delivery, trials, operational and sales readiness, and customer communications.
• Exhibit solid commercial awareness, with the ability to map capabilities and outcomes to benefits and align with broader strategic goals.
• Independently initiate, scope, plan, and mobilise medium to high complexity projects, setting clear accountabilities, engaging teams, estimating costs and timelines, and managing risks effectively.
• Monitor and track project progress rigorously across time, cost, quality, and benefits to ensure delivery targets are met.
• Provide clear, persuasive progress reports to senior stakeholders, contributing to executive-level updates.
• Effectively manage relationships with both internal and external suppliers to ensure seamless delivery.
• Proactively identify, manage, and resolve issues and risks during project delivery, escalating only the most critical to senior management.

About you

• Ability to build and maintain trusted relationships with senior clients and suppliers, effectively managing expectations and influencing outcomes
• Lead planning and delivery of complex, high-impact projects, coordinating virtual teams across multiple workstreams
• Proactively identify, anticipate, and resolve issues and risks to ensure projects stay on track, even under tight deadlines
• Strong written and verbal communication skills with the ability to influence and negotiate at senior leadership (SLT) and executive levels
• Experienced in strategic programme planning, governance, and both agile and traditional delivery methodologies
• Deep understanding of business case development, client experience strategy, product strategy, solution design, operational and sales readiness
• Skilled in driving change and process improvements within regulated environments, ensuring compliance and commercial success

Interview process

The interview process for this role will consist of technical competency based questions and a presentation.

Working Schedule

The Senior Project Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where only 2-3 days a week is required in the office.

Salary

The base salary for this role is circa £80k - £85k depending on experience.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus* and annual pay review
• 25 days* holiday plus bank holidays and 1-day additional Christmas closure
• Option to purchase an additional 5 days holiday**
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance*
• Health care cash plans - including optical, dental, and out patientcare
• Health screening programme
• Help@hand - confidential support including mental health counselling and remote GP
• Wellhub - unlimited access to fitness providers and wellness coach sessions
• Variety of travel to work schemes with bike storage and shower facilities
• Inhouse barista and deli serving subsidised coffee and sandwiches
• Two paid volunteering days per year

* dependant on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.