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This role will be supporting Global Contact Center Teams and will be responsible for governing transformation projects by setting project standards, processes and workflows, while also facilitating decision-making and ensuring compliance across the business. Day to day, they will be collaborating cross-functionally with technology teams, business leaders, and various vendors to maintain alignment on progress and understand dependencies across different projects. They should be comfortable prioritizing requests depending on capacity and resources and must display strong communication skills, and an independent spirit.
Please note, this is a contract position and would require you to be on-site 3 days a week out of the office in Weybridge, UK.
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