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Job Title: Senior Project Manager
Contract Type: Permanent
Location: Edinburgh or Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 6th February 2026
We have several opportunities for Senior Project Managers to join our Chief Operating Office, initially focussed on a major transformation programme.
Our Chief Operating Office (COO) works across Royal London to help deliver the Group’s strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customer experience, and protect our business from threats impacting our industry.
COO is the largest business unit within Royal London, bringing together thousands of colleagues to look after millions of customers to deliver great outcomes for customers. Our business focuses on aligning colleagues, applications and projects with our three value streams: Long Term Savings, Protection & Equity Release, and Long-Standing Customers & Annuities, led by our Chief Information Officers, our Shared Service Platforms and Enabling Teams. This roles sit within Long-Standing Customers & Annuities.
About the role
We are delivering a major, multi‑year transformation that will transition outsourced administration and servicing back into Royal London, bringing critical operations, data, people, and technology in‑house. The programme will deliver the transfer of colleagues and operational capability, the migration of policies to our Royal London strategic target platforms, and the transition of other platforms, supporting technologies including telephony, workflow and CRM solutions. We’re looking for candidates with proven experience in large‑scale transitions or complex change environments—candidates who can navigate operational, technical and people‑centric change to ensure a smooth, well‑governed and high‑quality transition.
As a Senior Project Manager you will:
About you
Extensive demonstrable experience of delivering complex projects within financial services, with:
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging
We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.