STADA UK Thornton & Ross is on an exciting growth journey with more than 700 employees being fully committed to our purpose of Caring for People’s Health as a Trusted Partner. Together we are shaping the future of Thornton & Ross by living our values of Integrity, Entrepreneurship, Agility and One STADA.
STADA UK Thornton & Ross - Senior Quality Assurance Officer
Huddersfield | United Kingdom (GB) | Full-time | Permanent
Join Thornton & Ross’ Third-Party Quality Assurance (TPQA) team and take on a critical role in ensuring the quality and compliance of products that represent nearly half of our turnover. You’ll work closely with global suppliers and contract manufacturers, using your technical expertise and communication skills to drive product release, quality systems, and continuous improvement.
How You Will Make an Impact:
- Manage the release of third-party manufactured products, including verification checks and internal release documentation.
- Lead investigations and approvals for product quality complaints, non-conformities, and CAPAs related to third-party products.
- Set up and maintain SAP Master Data (Quality), ensuring accurate and compliant records.
- Coordinate and maintain the schedule for third-party Product Quality Reviews (PQRs), including protocol generation and final report creation.
- Review and approve key third-party compliance documentation, including ICH Q3C/Q3D, Nitrosamines assessments, Supply Chain Traceability, and Transport FMEAs.
- Oversee the qualification and change control (MOC) processes for third-party manufacturers and API suppliers.
- Act as the quality lead across multiple product hubs (Rx/Gx, Home Hygiene, Derma, OTC), supporting product lifecycle and compliance activities.
- Drive continuous improvement initiatives, maintain supplier qualification systems (MasterControl), and contribute to staff training and knowledge sharing
What We Are Looking For:
- Degree in a scientific discipline with a minimum of 2 years’ experience in quality assurance, or 5+ years’ experience in a quality management role.
- Solid knowledge and experience using QMS tools such as SAP, MasterControl, Quality Workbench, or other eQMS/eDMS platforms.
- GCSEs (grade C or above) in English and Maths; science A-Levels preferred.
- Strong IT proficiency, especially in Microsoft Office; familiarity with Minitab is a plus.
- Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally and work independently.
- Strong organisational skills and the ability to prioritise workload with minimal supervision.
- Analytical mindset with attention to detail and a proactive approach to problem-solving and issue resolution.
- Commitment to upholding environmental safety, regulatory compliance (Orange and Green Guides), ISO standards, and company values.
How We Care For You:
At Thornton & Ross our purpose “Caring for people’s health as a trusted partner” motivates us every day. And what would be a better place than starting with our own employees. Which is why we give much in return:
💸 Competitive salary and annual bonus scheme.
🗝 Salary Sacrifice Pension Scheme offering 6% employer contribution rates.
⌚ Hybrid working – we spend three days of your choice in the office, with the remaining days working at home.
🌴 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days.
🥗 On-site subsidised canteen.
🏥 Health benefits provided through our Private Medical Insurance.
💉 Free winter flu jab.
🧠 Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
⚡ Electric Car Scheme through Octopus Energy, plus free on-site EV charging.
🚲 Cycle to Work Scheme.
👪 Enhanced Family Leave.
🎉 Plus, many more employee benefits & celebration events.
STADA Group values and promotes its diverse culture, regardless of gender, age, social or ethnic origin, disabilities, religion, ideology, or sexual orientation. We use the strength of our uniqueness to develop creative ideas, expand our experience and increase innovative strength. Our focus is on equal opportunities, respectful cooperation, and the promotion of an inclusive working environment. We are looking forward to your application and welcome applications without a pharmaceutical background