Senior Rent & Service Charge Officer
Company
Location
Oldham, England, United Kingdom
Posted At
7/18/2025
Advertise with us by contacting: [email protected]
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Description
Job Description
The Guinness Partnership is looking to recruit a Senior Rent, Service Charge & Customer Accounts Officer to join a busy thriving team where customer service and a hard-working attitude will be key.
About The Role
We have an exciting opportunity for Senior Rent, Service Charge & Customer Accounts Officer to join our team on a fixed term basis for 12 months.
You will manage complex caseload and liaise with key stakeholders to deliver timely and effective services. You will collaborate with others to prevent & reduce debt and deliver value for money, whilst acting as a subject matter expert to support colleagues and training.
What We’re Looking For
We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only have experience of delivering high quality services in a customer focused environment, but you’ll also have good knowledge of appropriate legislation and best practice of social housing rent. You’ll also be able to demonstrate:
REEDTGP
TJTGP
The Guinness Partnership is looking to recruit a Senior Rent, Service Charge & Customer Accounts Officer to join a busy thriving team where customer service and a hard-working attitude will be key.
About The Role
We have an exciting opportunity for Senior Rent, Service Charge & Customer Accounts Officer to join our team on a fixed term basis for 12 months.
You will manage complex caseload and liaise with key stakeholders to deliver timely and effective services. You will collaborate with others to prevent & reduce debt and deliver value for money, whilst acting as a subject matter expert to support colleagues and training.
What We’re Looking For
We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only have experience of delivering high quality services in a customer focused environment, but you’ll also have good knowledge of appropriate legislation and best practice of social housing rent. You’ll also be able to demonstrate:
- Proven experience of delivering high quality services in a customer focused environment.
- Proven experience of investigating and resolving complex billing / collection enquiries.
- Experience of developing relationships and stakeholder management.
- Good knowledge of appropriate legislation and best practice social housing rent.
- Excellent attention to detail.
- Proven influencing & negotiating skill
REEDTGP
TJTGP
Advertise with us by contacting: [email protected]
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