Senior Retail Excellence Manager

Job Description

Do you want to play a key role in further professionalising the retail capabilities of a world-class brand like the LEGO© Brand? Join our team to help enable our stores to deliver incredible LEGO© branded and shopping experiences to consumers all over the world!

This is your opportunity to bring your extensive retail operations experience, project management toolbox and end-to-end store value chain knowledge to enable, grow and develop our owned and operated LEGO Branded Stores across North America and Europe in the Global Retail Excellence Team!

No relocation assistance is offered for this position


Core Responsibilities

• Lead targeted retail improvement and excellence projects ranging from portfolio over market to specific store level including project prioritisation, analysis, development of recommendations, implementation and organisational change as well as success measurement
• Deliver impactful analyses and recommendations to senior partners and cross-functional collaborators to identify and solve meaningful challenges related to portfolio and store performance.
• Develop and optimize standard processes and tools for in-store experience and operational execution in our iconic LEGO Brand Retail Stores
• Form a close relationship with our Digital Product teams to support the ongoing digitalization of in-store processes and tools
• Drive key governance processes to ensure execution within concepts and guidelines
• Develop our retail excellence toolbox and drive a culture of data focused, performance improvement to our LEGO Branded Stores portfolio
  
  
  
  

Play your part in our team succeeding

As Sr. Retail Excellence Manager, you will play a key role in further professionalising the way we work with retail excellence in The LEGO Group. By building a strong understanding of our entire branded retail business and especially our LEGO Branded Stores portfolio, you will help drive critical growth and improvement initiatives in close collaboration with key partners from e.g. retail operations, digital, marketing, retail development, finance, real estate etc.

By doing this you will build critical retail capabilities to help deliver on our ambitious strategy of making LEGO Branded Stores the pinnacle shopping and brand experience for our shoppers and consumers.

Do you have what it takes?

• Proven track record in developing and delivering retail improvement projects that benefit shopper and store staff experience and ultimately drives positive commercial impact
• Strong project and change management skills that enable you to independently lead projects and prioritise numerous tasks and projects simultaneously
• Experience working with digital teams and products in a retail context
• Experience in business insights and problem solving, with ability to perform in-depth analysis, visualize data, synthesis results and develop strong recommendations
• Extensive senior key stakeholder management experience and comfort in providing challenge and a different perspective
• Ability to easily shift between abstract strategic discussions and operational details to be able to drive a very diverse project portfolio
• A commercial approach coupled with a strong understanding of relevant systems and data platforms that support a retail business
• Up 10 10% travel required
  
  
  
  

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.