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Senior Sales Manager, EMEA – GelatoConnect
Location: London, Berlin, Amsterdam, Stockholm
Working model: Hybrid – minimum 3 days per week in office; travel up to 25-50% to customer sites and trade shows
About Gelato
Gelato has created the world’s largest global network for on-demand production of custom products – from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.
At Gelato, we don’t own production facilities – we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It’s smarter, faster, and greener.
With GelatoConnect, our SaaS platform, we’re driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we’re reshaping the print industry to be more efficient, sustainable, and profitable.
About GelatoConnect
GelatoConnect is our enterprise SaaS platform designed to serve as the operating system for the modern print industry. We help print producers move away from fragmented, legacy systems by automating their procurement, workflows, and logistics into a single, seamless interface.
We are constantly evolving to solve the hardest problems in the industry. A prime example is our recently launched AI Estimator, which leverages machine learning to help producers generate instant, accurate quotes and optimize their pricing strategies. By replacing manual calculations with intelligent automation, we empower our customers to protect their margins and win more business.
As we look toward the future, we are relentlessly building products to support our partners. This is a platform that never stands still, and we need a sales leader who can translate this rapid innovation into value for our customers.
What You Will Be Doing
As the Senior Sales Manager, EMEA, you will be the architectural anchor for our European sales organization. With the next phase of growth in the region, we need a leader who isn't just looking to manage the status quo, but who is driven to build a culture of excellence, resilience, and high performance. You will be both strategic, and hands on, and thrive in execution, driving discipline and system building.
Owning revenue generation across EMEA, you will provide the hands-on mentorship and guidance the team needs. This is a role for a builder who thrives in ambiguity and knows how to translate rapid change into scalable, rigorous sales processes. You will lead from the front, combining your skills as a successful SaaS seller with your experience as a leader to coach the team to success.
Key Responsibilities
Who You Are
You are a results-oriented SaaS sales leader who refuses to settle for average. You combine strong execution with strategic thinking, having spent time in the trenches closing complex deals before successfully transitioning into leading others to do the same.
You thrive in fast-paced B2B environments, knowing exactly how to balance structure with entrepreneurial agility. You don't panic when things change; you pivot, restructure, and communicate clear paths forward. You are a process architect, someone who sees ambiguity and instinctively knows how to organize it into a winning playbook.
You are looking for a role that demands hands-on leadership and deep engagement, not just high-level oversight. You understand that building our EMEA region requires high commitment, emotional intelligence, and the ability to be truly present for your team to coach them to success.
Above all, you are excited about building a culture and sales motion, motivated by GelatoConnect’s mission to transform print production through software and disrupt a traditional industry with technology.
Our Requirements Include:
What It’s Like to Work at Gelato
We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.
At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth.
Please upload your CV in English, regardless of which country you are applying from.