Senior Quality Assurance Officer SEN&D (Quality, practice and performance)
Management Grouping: Children’s Services
Team: Statutory SEN Service
Location: Civic Offices Bexleyheath
Salary: Bexley 16 plus choices
Contract: Permanent - Full-time 36 hours
Are you passionate about making a difference to children & young people with special educational and disabilities (SEND)?
Would you like to join a Council that promotes positive outcomes for children & young people with SEND and is aspirational for our learners?
Would you want to ensure that our aspiration of delivering consistently high quality practice within our SEND Service and across the Local Area will contribute to families of children with SEND are making and having positive lived experiences?
If your answer is yes, we have the perfect role for you!
We are looking to recruit a full time SEND Senior Quality Assurance Officer to join our statutory SEND Service who will have a central role in improving our already strong practice and performance further and ensure that all our statutory work is of high quality whilst also ensuring that we provide good and proactive communication with our service users and partners.
About The Service
Bexley’s Vision for our young people with SEND is:
All children and young people with Special Educational Needs and/or Disabilities aged 0 - 25 years living in Bexley have good social relationships, stay healthy and are supported to become as successful and independent as possible and to realise their aspirations.
Early Years services, schools, colleges, children’s and adult social care, health services, the voluntary sector, families and partners will work together to support children and young people to have fulfilling lives. (SEND Strategy 2019-2023).
The SEND Service aims to deliver the highest quality services to children and young people with SEND, their parents/carers and educational settings accessed by our learners.
The SEND service is a fast-paced and busy team responsible for ensuring that the Local Authority meets their statutory responsibilities linked to EHC Needs Assessments, Annual Reviews of EHC Plans and place planning for children supported by our service.
The team excels in their collective support of each other, our partners and service users and are committed to making a difference to our young people with SEND.
About The Role
As the Senior Quality Assurance Officer for SEND , you have a critical role to play in ensuring the performance of individuals, teams and processes within the SEND Service continues to develop in order to deliver high quality services, deliver and apply good practice and ensure strong and consistent performance and compliance.
Your role will be to lead and continue to develop quality assurance processes for all aspects of our statutory work and process, valuing a strength based team approach and to be committed to a co-production model to ensure continued service and practice improvement.
You will work with the Service Manager and the Team Leaders and will work with the Head of Service on the strategic oversight of all quality assurance work related to statutory SEN work.
You will further develop a nurturing learning culture across the service and wider directorate where peer auditing, self-reflective practice and learning from feedback from service users and partners is at the heart of what we do.
You will embed our robust quality assurance framework related to all our statutory processes and provide training to the team and partners as required.
You will lead on ensuring high quality practice is standard and will review this with our parents and carers on an annual basis.
This is an exciting opportunity to join a great team and make a real long term difference to our families and partners!
We hope we have made you curious and are looking forward to hearing from you!
We are looking for a highly skilled and experienced professional who has:
- extensive experience related to SEND
- a thorough knowledge of the Children and Families Act 2014 and the associated SEND Code of Practice.
- experience of quality assurance processes in SEND, developing these processes and putting monitoring mechanisms in place
- the ability to work in a busy and pressurised environment with competing pressures and priorities
- effective communication skills both orally and in writing
- a clear commitment to listening to parents and carers
- a can do approach
You can make a real difference, do contact us if you wish to find out more!
What we offer:
- Choices Benefits to the value of £ 2,769 per annum
- Career Average Revalued Earnings Pension Scheme
- Performance Related Pay
- Up to 25 days pro rata Annual Leave (rising to 28 days pro rata after 5 years’ service) plus Bank Holiday Entitlement
- Annual Leave Purchase Scheme
- Opportunities for flexible working with excellent ICT facilities
- My Choice Staff Benefit Scheme - Includes Cycle to Work Scheme, access to high street shopping vouchers and online discount codes.
About us:
Bexley is an outer London Borough with the best of both worlds, located between the hustle and bustle of London and the Garden of England, Kent. Within the borough we have award winning parks, open spaces and listed heritage sites.
Your Application:
- Closing Date for your application: 15th August
- CVs will not be accepted unless they are submitted with a completed application form.
- Anticipated Interview date: In Person - week beginning 25th August
This authority is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment
This post is considered by the authority to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the JD/Person Specification. These will be applied during the recruitment/selection and probationary stages
Please refer to the Job Description attached for more informal
For an informal discussion about the role please contact Wendy Vincent
, Head of SEND, 0203-045-3543, [email protected] or Victoria Beck , SEN Service Manager , 0203-045-4778, [email protected]
For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service (DBS)
Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It's got award-winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.
Our Offer to you
We will offer you in return a package that includes a competitive salary, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached.
Recruitment Information
As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on
[email protected]This authority is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This role may be available as a development opportunity through secondment for the Council’s existing employees. The Council’s Secondment Scheme can be found here. If this option is of interest, please contact the recruiting manager.
We reserve the right to close adverts earlier than the closing date.