Senior ServiceNow Solution Architect

CompanyKPMG UK

LocationLondon Area, United Kingdom

Posted At11/1/2025

UK Visa Sponsorship Analytics

Occupation Type

IT business analysts, architects and systems designers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£54,900 (£28.15 per hour)

Occupation rate applies

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Description

As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Key aspects of the role are:

Lead the technical delivery of a portfolio of projects based on the ServiceNow platform
Define technical solutions (at an architectural and design level of detail)
Provide senior technical leadership and mentoring to junior architects and offshore development teams.
Deliver compelling solution demonstrations across the ServiceNow platform.
Assist development teams in resolving technical issues through all stages of the project lifecycle.
Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.

Support the ServiceNow presales opportunity lifecycle.

Contribute to the development of KPMG’s ServiceNow based product roadmap.

Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm.

The Person

Required experience:

Extensive experience in consulting / professional services and technical delivery
A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect
Certified ServiceNow System Administrator
Certified Implementation Specialist in at least 3 product suites
Experience of agile and traditional software and project methodologies

Preferred experience:

ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
ServiceNow Certified Application Developer (CAD)
Certified in ITIL Foundation (v3 or v4)
Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.

Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages

Ability to author clear and comprehensive documentation