Description And Requirements
Skanska, one of the world’s largest development and construction companies, dates back 135 years and had a 2021 revenue of around £12.5 billion. We have 3,300 experts in the UK alone — could joining us be your next career move?
A properly cleaned, ventilated and heated room makes a real difference to a patient’s wellbeing and recovery.
Skanska’s teams support frontline workers in hospitals across the country. We help to manage and reduce hospital energy use, cutting carbon emissions and reducing waste disposal costs.
Our Global Healthcare Centre of Excellence shares best practice from over 400 projects across the world, to deliver new approaches to our healthcare projects.
Our Building Services team are looking for a Senior Technical Support Manager to join the team on a project in London.
Purpose of the role to enable the activities of the Hard FM operational and capital works delivery teams. Analyse the risk of the sites contractual and legislative compliance, proposing evidence and work methodologies to mitigate any known or foreseen risk. Act as a focal point for all enabling functions and governing bodies to ensure that requirements are not mis-understood or followed without review by the delivery teams. Challenge internally and externally from a point of experience to create bespoke, efficient methodologies that conform to all requirements. Act as support to the client, OPEX, CAPEX teams and the supply chain, ensuring the SGM has capacity to holistically manage and develop the contract.
What you’ll do:
Risk & Compliance
- Own and govern the Safe System of Works (SSOW), enabling operations and capital delivery while maintaining H&S governance and compliance.
- Validate and quality‑check compliance evidence from BAU and project teams to ensure it meets legislative and operational requirements.
- Conduct impartial contract compliance reviews and risk analyses, propose corrective action plans and amend planned works based on findings.
- Monitor site management systems for alarms, trends and anomalies and implement condition‑based monitoring and mitigation strategies.
- Liaise with Commercial and the SGM on predicted operational risks to support accurate budget accrual and present cost‑effective alternatives.
Support & Development
- Review and walk through planned/reactive documentation with operatives to ensure understanding, accuracy and alignment with delivery standards.
- Analyse operational asset data to produce site status reports and drive changes to the planned works programme.
- Provide technical subject‑matter support to client, OPEX, CAPEX and the supply chain, contributing to proposals and lifecycle planning.
- Lead technical investigations on high‑risk issues, produce engineers’ reports and recommend remedial strategies.
- Oversee OPEX reporting and the CAPEX lifecycle pipeline, working with Commercial/Procurement to balance best value and operational performance.
People
- Develop and upskill the technical team through bespoke development plans, working with the Operational Manager to close skills gaps.
- Own the site competencies matrix, ensuring staff and subcontractor competencies are documented and accessible.
- Provide informed technical input to staff reviews and appraisals and support succession planning.
- Promote team engagement by recognising success and reinforcing a culture of continuous improvement and professional standards.
What you’ll bring to the role
- Minimum Level 4 qualification (National Certificate, preferably HNC, City & Guilds or equivalent) and indentured apprenticeship.
- Minimum 7 years’ operational management experience in building services FM.
- Proven Safe System of Works experience, including management of approved persons on electrical/mechanical systems.
- Strong problem‑solving track record, report writing and data analytics skills.
- Solid operational understanding of mechanical and electrical systems with specialist bias, and confident MS Office capability.
Location & hours London — contract-specific hours and on‑call duties as required.
What we offer Competitive package, professional development and the chance to work on high‑impact healthcare projects that improve patient environments and reduce carbon impact.
Equal opportunities
We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.
Flexible working
We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
Reasonable adjustments
We would like you to perform at your best at every stage of our recruitment process. Please contact us using recruitment@skanska.co.uk or call 0330 105 2000 – Option 5 & 1, if you require any adjustments that would support you throughout your application.
More Information About The Role
Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: recruitment@skanska.co.uk
Closing date
The closing date for this vacancy may be subject to change any time at the sole discretion of the business.
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