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Copyright © 2026
Copyright © 2026
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The Role
The Senior Trading Manager Acquisition is responsible for the commercial efficiency of our new customer acquisition trading KPI, from sale through to connection and bill payment. You will optimise the sales channel mix through online and agent channel sales.
You will have strong analytical skills and experience in using data to change the end-to-end sales journey to maximise conversion of available demand; be that demand an online visit to the sales website, an inbound or outbound call, or a face-to-face sales interaction. You will work to define Insight and Analytics requirements to benchmark changes in performance with price-proposition, sales channel mix and online content changes.
Strong stakeholder management is key, both internal with Tech development squads and external partners such as online affiliates.
The Team
The Commercial Team plays a crucial role in driving the financial success of TalkTalk Consumer, by managing revenue generating activities, business strategy and customer/supplier relationships. We understand the market context, influence better commercial outcomes and interlink Consumer KPI through the customer lifecycle to balance trading risks and opportunities.
Our industry is fast paced, reactive and ever changing, which means we can never stand still and need to keep evolving to stay ahead of the competition. So, if you enjoy being challenged to think differently and creatively, and like collaborating with like-minded people then we’re looking forward to welcoming you into the team!
Role Expectation
Be Yourself. Make an Impact. Join Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.
We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.
What We Offer