Service Centre Manager

Ready to lead, inspire, and make a real impact?

At Northpoint, we’re looking for a dynamic Service Centre Manager to drive excellence across our Leeds services. This is your chance to shape how thousands of people access life-changing mental health and wellbeing support each year.

Why Northpoint?

Join us, and be part of an organisations that’s innovate, inclusive and committed to making a difference.

What you’ll do:

• Lead and inspire high-performing teams, ensuring a seamless service user journey
• Drive safe, efficient systems and processes, with a keen focus on safeguarding and clinical risk
• Build strong partnerships with local providers, schools, NHS and community organisations
• Use data and insight to improve and innovate continuously

What you’ll bring:

• Professional qualification (clinical, therapeutic or equivalent)
• Proven experience managing teams in health, education, or social care
• Strong decision-making in triage, referrals, and safeguarding
• Confidence working with digital case management systems
• A collaborative, people-first approach

Our benefits include:

• £48,340 - £55,600, permanent role
• 35-hour working week with hybrid options
• 28 days holiday + 3 extra days between Christmas & New Year
• Continued professional development support to grow your skills
• Flexible working opportunities and a supportive, inclusive culture

If you’re ready to lead with purpose and passion, we’d love to hear from you. Apply now – closing date 29 September 2025.