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We have an exciting 12 months FTC opportunity for a Service Conversions Sales Specialist to join the KONE team.
- Are you ready to make your next career move to join our team and drive New Equipment Service Sales as part of our Central Sales team?
- Have you built and developed professional customer relations in a fast-paced environment?
- Do you have a hunger to win every Sale?
- Do you have the spirit to collaborate across the organization with internal stakeholders?
- Do you have the ambition to continuously learn and use technological tools?
Purpose
- Engage with key New Equipment and Modernization colleagues to understand Service Customer building & business.
- Secure New Equipment onto Service Contracts
- Drive Digital Services sales.
Key Responsibilities
- Proactively identify Service Customer decision-makers and key stakeholders to create Conversion Sales opportunities in collaboration with Sales and Service Operations teams
- Manage all relevant contracts and Sales Opportunities pipeline within designated region.
- Proactively approach customers in line with defined timelines and build relations toward long term partnership.
- Proactively plan sales activities based on New Equipment Service Journey timeline to ensure timely conversion.
- Maximize sales of digital services
- Drive sale of upgrade options
- Report on Sales activity, initiatives and performance
- Collaborate and align with Service Operations team during contract warranty period to support customer service excellence.
Key Skills And Experience
- Previous experience and results in Sales and Customer Relations Management
- Systematic solution selling approach to Sales
- Account Management
- Excellent administrative skills
- Customer centric mindset - Desire to understand what creates value to our customers and courage to experiment and embrace innovative thinking
- Microsoft Office and CRM literacy.
- Industry experience is beneficial but not essential as tailored training will be provided
- Excellent interpersonal and team working skills to gain access and work with the right external and internal stakeholders
- Good communication skills in English (written and spoken)
- Knowledge of contractual and financial terms
What KONE can offer:
We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, Quarterly Commission, GymFlexi Membership, Dental Insurance, Private Medical Insurance, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on
www.kone.com/careers
