We are recruiting for a Service Coordinator - Pre-operative Assessment Service who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The successful candidate will work closely with nursing and medical colleagues to support patients through the Pre-Operative Assessment pathway. Key responsibilities will include, clinic administrative management, data quality, income capture, managing daily appointments, following up on investigations and external notes and supporting the wider team in managing the caseload of patients awaiting surgery.
The post holder will be able to shape the role to ensure the service and the trust continue to meet national guidance set out by GIRT.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
The Post holder will coordinate the day-to-day delivery of pre-operative assessment clinics, including face-to-face, telephone, and virtual appointments.
You will support theatre scheduling teams by ensuring patients are fit and ready for surgery.
The successful candidate will be using systems such as Lorenzo, EPR, ICE, and eReferral to track patient records and diagnostic results.
You will also act as the first point of contact for enquiries related to pre-operative assessment.
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We Run The Following Hospitals
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
For further details / informal visits contact: Name: Hayley Williams Job title: Service Manager Email address:
[email protected] Telephone number: 07972886242
[email protected]
