Service Desk Analyst - L3
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Role:
The ideal candidate will be supporting our Win11 and O365 programme of work.
͏Responsibilities /Key skills:
- Ideally experience in doing a Win10 to Win11 upgrade project
- AD Group Policy management experience (ideally have implemented CIS benchmarks in Windows Group Policy)
- Application packaging / SCCM experience
- Laptop building and shipping
- Writing/updating Service Desk KB articles / communications for end users
- Helpdesk End user support / hand-holding to complete machine upgrades.
- Application testing experience
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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