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Job Title: Service Desk Technician
Location: Hillington, Glasgow, G52
Permanent, Full time
Salary: £26,500 per annum
As a Service Desk Technician, you will be part of the CIO IT Service and Support team, maintaining end user’s devices for our colleagues across the business. Your primary responsibilities include asset management, logistic management, device configuration, wiping and/or evaluation of the IT devices and associated peripherals. You may also be required to support the Service Desk Analysts depending on demand, which would include initial triage of incoming support requests, logging them appropriately, and managing expectations.
You will provide first-class customer service by ensuring that high standards are delivered.
The role is office based, working from our office full time.
Key Responsibilities:
Why Join our team?
Requirements: